We had pre-forms to order the contract. Unfortunately, the single form concerned only one specific offer and one purchase path, e.g. a new contract itself or the meter itself being rewritten. In practice, by introducing a new product to the offer to service at least 80% of users, we had to implement 4 forms. Such implementation sometimes lasted up to three months. In addition, the existing forms were complex and complicated for users, due to which a very large percentage of them was filled incorrectly - which resulted in the need for telephone or e-mail contact with the client.

In an evolving global eCommerce market, we want to be the world leaders in our innovative approach to print and technology. Divante is a great partner to expand and deepen our knowledge and competitive advantage on the online print market with smart technology solutions fit for the modern age.

For some time, the team has been guiding us to create simple solutions for often complex processes. We hope that customers will appreciate our efforts and will be more willing to use the facilities we create for them. Online forms are one of the elements of our digital puzzle and we hope that thanks to Pimcore technology, we will be able to constantly improve them.

Cooperation with the developer team from Divante has always worked out perfectly. Although its composition changed, in terms of competence, we could never complain about the quality of the cooperation. The only thing that evolved was the methodology of co-operation; initially our SCRUM was a bit broken, but over time we have improved our methodology more and more in accordance with SCRUM methodology standards. have decided to diversify sales channels. The introduction of eCommerce is not only a chance to reach a wider customer base. Nowadays, a large number of buyers appreciate the ability to access information about products on the Internet, regardless of the place of final transaction.

After only 1.5 years of the online store home&you operating, we have to admit that the decision to launch was a very good one. All sales figures indicate the high potential of this channel and most importantly, without compromising the sales at the physical retail stores. The success of the whole project is also the result of our cooperation with Divante. We created an effective plan of actions and the diverse and unconventional solutions proposed by Divante have proven to work in practice. Thanks to the synergy of the adapted tools, success has been achieved.have decided to diversify sales channels. The introduction of eCommerce is not only a chance to reach a wider customer base. Nowadays, a large number of buyers appreciate the ability to access information about products on the Internet, regardless of the place of final transaction.

If we compare the development cost of a traditional Magento 2 webshop with the PWA demo, it would be 3 times faster to develop. Also, the page speed is insanely fast and it looks like Google is really liking it. We experienced that our pages and blogs are indexed really high in the SEO results (top 3) after one week of publishing a page or blog.

We are confident that automating our sales process will benefit both us and our partners. In addition to saving time, reducing the likelihood of mistakes and providing constant availability of information, we should also keep in mind the lack of geographical barriers and facilitated two-way communication.

Divante realised a big quality impulse for Onderdelenwinkel.nl, thanks to their deep knowledge of Magento. It's great to work with people who think ahead and who will not fear to go the extra mile.

The new website is fully responsive, modern and we’ve taken a great step into the future with it. The database of books and author is huge but Divantes work makes it run effortlessly.

To accomplish our goals associated with diversification of trade markets, we are implementing customer service strategy in many different sales channels. Customers, apart from the support of 30 Departments and Trade Offices, have been also able to shop fully online in a high-class internet store since August 2013. Extra customer support for both online and offline sales is provided by Contact Center.have decided to diversify sales channels. The introduction of eCommerce is not only a chance to reach a wider customer base. Nowadays, a large number of buyers appreciate the ability to access information about products on the Internet, regardless of the place of final transaction.

Magento is a platform of unlimited expandability, giving a lot of marketing opportunities. The new technology offered by Magento 2 will allow us to respond quickly to our customers' needs, such as picking up orders in retail stores or integrating the e-store with our Loyalty Program.

The relationship between Odlo and Divante has proven to be very successful over the last year. Since the beginning of the collaboration, Divante has gotten to know our technical environment, internal workflows, goals, and we have worked closely together to ensure a solid development roadmap in-line with the business needs. This has greatly improved the overall efficiency and the rate at which we have been able to develop our platform and this, married with our data driven commercial strategy has in turn, produced very positive results. It’s been a very intense period of growth for the business over the last year with some ambitious targets in the future and I am looking forward to continuing the success that has been built to date.

It is difficult to convince the employees to introduce new ideas, especially such radical ones. Moreover, our vision and strategy need to be legible to the Board of Directors and owners. We cannot begin without their support and - as you can see - the project is planned to last for many years.