"Over the last couple months, our phones have been ringing off the hook. We are getting a lot of new patients telling us that they are choosing our practice because of our online reviews. They may hear about us through their insurance company or by word of mouth, but as soon as they turn to the internet to research us, they see our 4.92-star rating and they call for an appointment. The reputation management program is yielding definite results that we can see in our schedule."