Dillistone Systems FAQs

    • Who is Dillistone Systems best for - their role(s) within what kind of companies.

      FileFinder Executive Search Software, a powerful and yet easy-to-use combination of database, project management, web research and CRM tools, is designed specifically for executive search firms and in-house strategic recruitment teams. Available as a cost-effective Cloud, browser-based application or via a variety of alternative deployment models, hundreds of search firms and corporate clients rely on FileFinder technology to better manage their executive search process.

    • How does Dillistone Systems benefit them?

      FileFinder is designed to help you to complete your projects more quickly. FileFinder lets you:
      - Leverage the power of the web and social media to quickly and easily source information on people and companies far beyond your internally sourced information.
      - Work on your search assignments and update your database without leaving your Outlook inbox on PCs and through a browser.
      - Access your internal business data and information from the web, ensuring you always have access to the most current information.
      - Generate superior client reports including the ability to export directly in Word, Excel or share selected information through our Client Portal.
      - Work where you want when you want via browser-based technology – which helps you remain secure; our Cloud solutions offer “Privacy by Design” with no local data caching – helping keep your business GDPR compliant.

    • How technical do users need to be to use Dillistone Systems's software?

      Full training is provided to users to ensure they can get the most of our FileFinder's powerful features. In addition, training sessions are supplemented by on-demand training delivered via an extensive library of bite-size videos available 24/7 in the Client Area of the website and monthly no-cost online training clinics.

    • What makes Dillistone Systems a leader in this space?

      Since its inception, the company has focussed on Executive Search and the unique way the projects are conducted. That focus and continuous innovation have always been our strength. We were the first to build in external sources research into executive search software via the Research Zone, the first to have two-way integration with MS Outlook, the first to enable project collaboration with clients via a client portal, the first to make the software available via browser technology and so on...

    • Which popular or common software does Dillistone Systems integrate with?

      FileFinder integrates with Sovren to deliver unparalleled resume parsing and MS Outlook to enable executive recruiters to log all communications and work within the familiar setting.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Dillistone Systems. If it's not simple, use broad estimates or ranges for typical setups.

      We offer FileFinder as an outright purchase, SaaS model or a Hybrid approach that offers the best of both! Contact us to find out more.

    • Does Dillistone Systems offer a trial or free download available?

      Yes, you can try our software for free.

    • Does Dillistone Systems offer any kind of training/education for their product?

      If you are implementing FileFinder Anywhere Essentials, we offer a quick start training program that will have you up and running with a couple of hours training. If you go with Premium Edition, we will work with you to agree a training plan that reflects your needs. Here are the choices:

      FileFinder ESSENTIALS Training Options
      Online Shared Session “How to Get Started with FileFinder” (maximum 3 users from one firm) – 2 hours
      Online Dedicated Session “How to Get Started with FileFinder” (4-6 users per session from one firm) – 2 hours
      Online Shared “Post Go-Live Q & A” Session – 1 hour

      FileFinder PREMIUM Training Options
      Online Shared Sessions (maximum 3 users from one firm) – 2 Hours
      Online Dedicated Session to get started with FileFinder (4-6 users per session from one firm) – 2 hours
      Online Shared “Post Go-Live Q & A” Session (can be attended multiple times by users) – 1 hour
      Online Dedicated “Post Go-Live Q & A” Session – 1 hour
      Onsite Dedicated (Minimum 4+ users per firm) – 1 day minimum
      Dedicated Classroom at DS London Office – maximum 6 Users per session – 6 hours (DESKTOP App only)

      All online training sessions:
      Small groups of up to 6 people per session
      No travel costs – learn from the comfort of your office or home
      Trainees are from different companies (Shared sessions only)

    • What are the Dillistone Systems support options? List all.

      Your Support and Development Contract provides you with unlimited support. Any member of your team may call any of our offices. Any member of your team may take advantage of our online training resources in the Client Area. In addition, our support contracts entitle you to system migrations as new releases of FileFinder become available (we charge only for the time taken to implement the new version and for any training required).

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