“We wanted to set up our infrastructure in a way that was sustainable and ensure our robot could reach our target applications. We knew we wanted to leverage a managed service to outsource the management at the backend. We did an analysis and knew we didn’t want to stand up that infrastructure ourselves. But also making sure we could install the robots, get them to reach our target applications, and do all this in compliance with our various information security policies, For the future, we continue to leverage the managed service and appreciate the flexibility of being able to scale up quickly or dial back as needed.”
“I’m proud we have developed our RPA skills at Södertälje to the point that we can now have a proactive approach to automation. In this case, we could anticipate a problem and built a sustainable solution before ever being faced with it. In my opinion, public sector organizations should also think more about how they are viewed as employers. Having a job largely consisting of manual repetitive tasks is hardly exciting. This is one perspective to automation which implies a clear benefit to both the individual and the organization.”









