Read 5 Desk365 reviews and testimonials from customers, explore case studies and customer success stories, and watch customer videos to see why companies chose Desk365 as their undefined

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that helps you deliver outstanding customer service through channels like Microsoft Teams, Email, Web Forms/Widgets and more. Automate repetitive work and save time with Desk365’s intuitive, feature-rich web app that comes with a unified inbox to manage all your customer conversations.

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Customer Rating Review Scorebased on 357 reference ratings
4.8/5.0 (357)

5Testimonials

  • "Desk365 has plenty of features which we love to use. With other tools, we tried, there was always a learning curve. Not with Desk365, simple and fast. The email ticketing module is very intuitive to set up and use. The integration with Microsoft Teams was a big selling point to us. We can work on Tickets within MS Teams, even the customers Tenant can be integrated. Very fast way to communicate with the customers. The standard SLA and the option to set different, special SLAs to some customers make it easy to keep up with all the tickets."

    Jan SchwärzelChief Technology Officer
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