We desperately needed a versatile warehouse management system to keep and expand our customer base. After considering several companies, we selected Datex, not only because they stay on the cutting edge of technology, but because they want to build relationships with their customers.

ABC Logistica has been partnered with Datex for over 4 years now and I’m happy to say that I’ve always received superior support and the answers to all my questions whenever I’ve needed it.

In life, all you have is your name, whether it is your personal name or your business name. My first computer system was so bad that I almost lost my good business name because of it. Luckily Datex helped me recover that and more.

I liked that the SQL database structure was available for other reporting tools and that the system had been used in a cold storage setting before. Also, we liked the ‘hands on’ approach that staff had with our implementation process and the breadth of services provided for both hardware and software purchases.

While the definition of a good WMS differs between people’s exposure to different systems, we are 100% satisfied in the Datex FootPrint® WMS solution that has been delivered to us as well as the future development roadmap of the product. The combination of .NET development framework and the Microsoft SQL Server database engine means easy interfaces with our internal applications, outstanding reporting and analytical power, and an impressive adaptability to our long term plans and the changing needs of our customers. We spent months looking at over twenty different WMS solutions before landing on Datex, and looking back I couldn’t be happier with our decision. Looking forward, Datex plays a foundation role in our IT systems plan and will become the backbone to our customer’s success as well as our own.

Between reporting and increased visibility, using the new Datex WMS has allowed us to identify inventory discrepancies and resolve them more quickly.

Looking back and saying if Datex was the right choice I am very confident saying Datex was the right choice for our business. I am glad that we had moved that way and worked with Datex.

The Datex end-to-end solution resulted in time savings. It is always better and easier to have less vendors involved because it makes the implementation process cleaner and easier to manage. Any time you have less people involved, you have a cost savings.

One of the main objectives in procuring a new warehouse management system was the desire to enhance the level of customer satisfaction and retention based on accurate and automated information.