“To effectively detect fraud, we needed a solution to verify customers’ identities in both mobile and web channels as well as our contact center. With IdentityX’s configurable rules engine, we can choose the required security thresholds for acceptance and corresponding usability, enabling us to adapt the platform to our risk …

"Now two years into the contract, Daon’s IdentityX platform is delivering clear and tangible benefits to the credit union. Countless members have been migrated to the IdentityX platform and are using the system to authenticate themselves via mobile and web. The benefits to the contact center channel are even more …