"As director of 5-6-7-8 Showtime Inc with dance conventions and competitions across Canada since 1994, I always strive to improve our services and products. For our 2009 – 2010 season, we introduced our first online form designed by DanceComp Genie. Initially, I was concerned that clients would be reluctant to utilize the online form so the first year clients were given the option to submit the printable form or the online form. To my surprise, more than 95% of clients opted for the online form which is actually easier and faster to complete. From my perspective, the online form was more efficient administratively and for accounting purposes. It eliminated the need for data entry; the information was always accurate and complete, and there was no need to drive an hour to the bank to make deposits. In short, it actually reduced our costs while improving our services and our products."
"In the beginning when we first started with DCG, we knew nothing about registration systems. Their system is really very user friendly. We found that many of our clients used the system when registering for other events. This is one of the reasons we went with this system. The most important reason was because of their "help" desk. The support that they offer to clients that are not as computer savvy, and are needier. DEA has a mandatory convention to be registered for the competition. Chris and Elliot expanded the the system to encompass our business rules. I found that the customized features that we did, have been very reasonably priced and completed in a timely fashion. Dealing with Chis Wang and Elliot Malman has been a very pleasant experience. Both are very attuned to the needs of the client. For me, I do not have any computer background, and sometimes it takes Chris some time to understand the needs of the organization. As you know, the dance business in all aspects does not always operate with the best business sense. Dance teachers are notoriously late and do not always function well with in the computer age. Chris will always work with me until we are both satisfied that the out come will be what DEA needs. Elliot has been able to handle the Spanish version for DEA. The translation has been terrific. Jane Say, the main costumer service person, is the BEST. She is patient and responds in a timely fashion. The expedited service that you can now purchase is very reasonable. This is a service that ensures any problem that does crop up, DCG will respond within 5 minutes. During the season this can be invaluable. They will respond 7 days a week. Now that we are using the tabulation system our man power has been cut to the MC and a city manager. The new scoring system is amazing. I can tell that this summer I showed it to Rhee Gold, at one of our Nationals and the first thing he looked at us and said was "Wow that just cut the man power to a skeleton crew". This system is a "dream" for the business of the competition world. The new app is loved by DEA's patrons. Real time schedule … etc. the information is open for all to see. We print no programs and with click of a button the patrons have all the information that they need to make the weekend run very smooth for them. I recommend this system to any have one that wants their event to run smoother and have compete ease for their clients during the registration process."









