“The new voice-picking solution is fantastic and has totally realigned the way that we work. Pick lists are sent directly to the workers via their headsets, enabling them to seamlessly move between different product picks at various locations in the warehouse. Despite some initial scepticism of the voice solution in the first instance by some of the workers, as it was different to the mobile scanners that they were previously using, the new solution has made their job much easier. Voice technology was quickly adopted by the workers and widely advocated as an improvement over the ‘old’ method. The solution also enables us to keep track of what has been picked via a series of dashboards and the accuracy of our orders has also improved, as well as the speed at which they are able to be picked. We can also keep a firm handle on workers’ productivity levels and provide assistance to those who may need it.”