“At Sealey, we are constantly working to improve our processes to continuously enhance and improve our service offering. The sudden increase in demand for our products during the 2020 lockdown meant that we were struggling to achieve this; something which does not sit well with our overall corporate ethos of providing exceptional levels of service. For us, the differentiator between a ‘good warehouse’ and a ‘great warehouse’ had always been the use of digital data capture using scanners or mobile computers, however we needed to look for something even more future-proof to help us cope with our increase in order volumes. We had already considered the concept of voice in the past, so when Dakota contacted us about their solution, which is underpinned by Honeywell voice technology, we were only too happy to explore it further.”