CXM is a solution provides leading edge workforce optimization solutions for contact centers and enterprise level business clients. CXM was developed based on a client request for a solution that was easier to use and less expensive than what was available on the market.
"We do a lot with the Department of Defense and have extremely strict regulatory requirements from the Federal government. CXM was the only provider that met every spec on our RFP, which was extensive. We had serious concerns we might not find a solution with our list of demands. When it comes to CXM, No doesn't seem to be in their vocabulary. A rare standard for a vendor."
Read TeleComp’s CXM Reviews, Testimonials & Customer References from 4 real TeleComp’s CXM customers.