Customer Radar Testimonials

“We have used mystery shoppers in the past, but that only gives us one snapshot of one store. We knew that to remain the number one electronics retailer, we needed to have happy customers, and were quite impressed with the Customer Radar concept.”

“I’ve never had much faith that mystery shopper programmes provide a reliable means of drawing conclusions about a store’s performance, as the sample size is just too small to provide statistically significant results."