"We implemented Customer Radar to give our customers a voice in our business. It helps us to find out what we were doing well, and on the odd occasion if we do not deliver on their expectations, we can do something about it quickly. We are the leading provider of …
“I realised we weren’t doing well in that area. Our customers are the ones who pay us for our business, and it’s incredibly short sighted to not ask them for feedback.”
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