Customer Devoted is a full-stack customer insight, customer experience, and CRM agency in London. They build brand loyalty, maximise customer lifetime value and customer retention by fusing customer insight with CX and CRM.Working closely with the strategy function, their creative team bring the strategy to life with creatively engaging ideas that cut through the clutter. The creative team have experience of conceptualising and designing fully integrated marketing campaigns, websites, mobile apps and brand identities.
“I worked with James for almost 2.5 years while I handled Smirnoff at Diageo. James essentially helped set up our entire digital marketing effort. James has an abiding passion and interest in the digital world and gets really deep in terms of detail and focus. James is indefatigable and diligent. He pushed us as a team and it paid off. I truly applaud him for this and for showing me perspectives that I would otherwise have missed.“
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