Crucial Data Solutions FAQs

    • Who is Crucial Data Solutions best for - their role(s) within what kind of companies.

      TrialKit is an excellent fit for pharmaceutical, biotechnology, and medical device companies of all sizes. The platform is easy to use and understand for every role on a clinical research team: study managers, clinical research associates, clinical research coordinators, data analysts, research assistants, research consultants, and investigators.

    • How does Crucial Data Solutions benefit them?

      TrialKit equips research teams with a fully compliant robust, feature-rich data collection and study management system that does not necessitate any programming or technical skills. And, without sacrificing any important features, TrialKit’s pricing is affordable and transparent so research teams of all sizes may conduct clinical trials on a regulatory compliant platform.

    • How technical do users need to be to use Crucial Data Solutions's software?

      TrialKit was developed to be the ultimate solution for research professionals with little to no technical skills. While we do offer comprehensive training, oftentimes users do not depend on the training to learn the system and launch their studies.

    • What makes Crucial Data Solutions a leader in this space?

      TrialKit contains some of the most advanced technology in the industry, along with being out-of-the-box mobile-centric. Our sole focus is to be a technology provider. Many competitors also offer professional services that compete against their own clients to some extent, such as CROs. Our expertise and resources are devoted to providing our clients with the latest technology offerings; this includes 21 CFR Part 11 compliant native mobile apps for clinical data management, and a system-wide Web API for integrating to other platforms.

    • Who are Crucial Data Solutions's biggest competitors (3-5 companies)?

      In no particular order: Medidata, Medrio, Clincapture. Bioclinica

    • What kind of features can customers expect Crucial Data Solutions to release in the near future? And longer term?

      Expanding CTMS and patient scheduling options, enhanced adjudication tools, more advanced inventory tracking, modernized and fast user interfaces.

    • Which popular or common software does Crucial Data Solutions integrate with?

      Payment/accounting systems, reporting engines, and adverse event databases.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Crucial Data Solutions. If it's not simple, use broad estimates or ranges for typical setups.

      Please contact us to learn more about pricing options.

    • Does Crucial Data Solutions offer a trial or free download available?

      A trial period is offered to users interested in a TrialKit subscription.

    • Does Crucial Data Solutions offer any kind of training/education for their product?

      Our instructor-led, web-based, train-the-trainer course and access to our extensive library of online, self-service training tools are provided with all subscription levels.
      Additional training, including ad-hoc and on-site training, is also available upon request.

    • What are the Crucial Data Solutions support options? List all.

      Access to our online support is provided with all subscription levels, while live technical support is available with only some subscription levels.
      Client Admin users provide all first-level end-user support and act as the sole point of contact (POC) with CDS when escalation is required.

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