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Critical Start

Read 15 Critical Start reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 3 customer videos to see why companies chose Critical Start as their Managed Detection and Response

CRITICALSTART is leading the way in Managed Detection and Response (MDR) services. Their Trusted Behavior Registry reviews every alert to determine if it was generated by known-good behavior versus unknown behaviors that need to be investigated by their analysts. This allows them to resolve every alert and stop accepting risk - leveraging their transparent platform and native iOS and Android mobile apps. CRITICALSTART’s MDR services support a wide range of leading enterprise security technology partners, including Blackberry Cylance, Carbon Black, CrowdStrike, Devo, Microsoft, Palo Alto Networks, SentinelOne, and Splunk, among others.

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  • 15 Testimonials View
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Customer Rating Review Score based on 1186 reference ratings
4.8/5.0 (1186)
  • Spring 2025 Rising Star Managed Detection and Response Software
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    Through the industry's original Concierge Security™ Team, Arctic Wolf provides the scalable managed cybersecurity protection IT-constrained companies need to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of your internal team, highly-trained security experts deliver 24x7 cloud-based monitoring, risk management, threat detection, and response …

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15Testimonials

  • “At most schools there are small shops and the staff is doing multiple things. And for the most part we’re not experts in security. With CRITICALSTART, I now have a …

    Fran Watkins Network and Systems Administrator

  • "The value of Critical Start’s MDR was evident from day one. Working with a standout SOC was a game changer. Our team could focus on other security priorities."

    Brian Lee Global Director of Cybersecurity

  • "We’re going to push you into the deep end of the pool and see if you can swim. We signed the contract around one in the morning."

    Major International Manufacturing Organization IT Director
14 more testimonials currently locked

18 Case Studies

  • Moffatt & Nichol uses CRITICALSTART® MDR and VMS to reduce their vulnerability …

    Ean Meacham IT Security Analyst

  • Zero-Trust Putting Alert Overload to Bed Once and For All

  • World’s Leading Beverage Company - Customer Case Study

17 more case studies currently locked

3 Customer Videos

  • Cherwell Software Finds Extra Layer of Security with MOBILESOC, Complete Transparency
    Play Video
    Greg Biegan Director of Security
  • Mattress Firm - Customer Success Story (Brad Hollingsworth - Director Of Cyber Security)
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    Brad Hollingsworth Director Of Cyber Security
  • MoneyGram International Inc - Customer Success Story (Scott Funk - Head of Security Operations )
    Play Video
    Scott Funk Head of Security Operations
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Additional Critical Start Information & Resources

Read Critical Start Reviews, Testimonials & Customer References from 15 real Critical Start customers.

Browse Critical Start Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Critical Start.

Watch Critical Start Customer Videos to learn why 3 businesses chose Critical Start.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.