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Read 15 Critical Start reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 3 customer videos to see why companies chose Critical Start as their Managed Detection and Response

CRITICALSTART is leading the way in Managed Detection and Response (MDR) services. Their Trusted Behavior Registry reviews every alert to determine if it was generated by known-good behavior versus unknown behaviors that need to be investigated by their analysts. This allows them to resolve every alert and stop accepting risk - leveraging their transparent platform and native iOS and Android mobile apps. CRITICALSTART’s MDR services support a wide range of leading enterprise security technology partners, including Blackberry Cylance, Carbon Black, CrowdStrike, Devo, Microsoft, Palo Alto Networks, SentinelOne, and Splunk, among others.

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Customer Rating Review Scorebased on 930 reference ratings
4.8/5.0 (930)
  • 2025
    Spring 2025Rising StarManaged Detection and Response Software

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    Through the industry's original Concierge Security™ Team, Arctic Wolf provides the scalable managed cybersecurity protection IT-constrained companies need to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of your internal team, highly-trained security experts deliver 24x7 cloud-based monitoring, risk management, threat detection, and response services that protect you from ever-evolving methods of cyber attack. By escalating only the issues that require action, Arctic Wolf eliminates noise, enabling IT to focus on other priority initiatives. Personal, predictable protection — it's the Arctic Wolf difference

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15Testimonials

  • "When we have now been able to identify the risk and address it through a workforce that alleviates the burden from my team. I have peace of mind knowing that these alerts are examined and escalated as needed, and that visibility is something I can take back to management as we determine how to allocate our resources in the future."

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18 Case Studies

  • CRITICALSTART ® CIS Critical Security Controls v8 Risk Assessment

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3 Customer Videos

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Additional Critical Start Information & Resources

Read Critical Start Reviews, Testimonials & Customer References from 15 real Critical Start customers.

Browse Critical Start Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Critical Start.

Watch Critical Start Customer Videos to learn why 3 businesses chose Critical Start.