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Critical Start

Read 15 Critical Start reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 3 customer videos to see why companies chose Critical Start as their Managed Detection and Response

CRITICALSTART is leading the way in Managed Detection and Response (MDR) services. Their Trusted Behavior Registry reviews every alert to determine if it was generated by known-good behavior versus unknown behaviors that need to be investigated by their analysts. This allows them to resolve every alert and stop accepting risk - leveraging their transparent platform and native iOS and Android mobile apps. CRITICALSTART’s MDR services support a wide range of leading enterprise security technology partners, including Blackberry Cylance, Carbon Black, CrowdStrike, Devo, Microsoft, Palo Alto Networks, SentinelOne, and Splunk, among others.

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  • 15 Testimonials View
  • 18 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1200 reference ratings
4.8/5.0 (1200)
  • Spring 2025 Rising Star Managed Detection and Response Software

Check out this Top Rated Critical Start alternative

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    Through the industry's original Concierge Security™ Team, Arctic Wolf provides the scalable managed cybersecurity protection IT-constrained companies need to keep their critical data, networks, web-based applications, and devices safe. Working as an extension of your internal team, highly-trained security experts deliver 24x7 cloud-based monitoring, risk management, threat detection, and response …

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15Testimonials

  • “The biggest lesson is transitioning from alert overload to being at a point where we do have eyes on alerts, where every alert is truly possible. It’s something that a …

  • “We gained staff who could bolster our security beyond compliance mandates with the right service around the cybersecurity tools we had in place, but our previous provider wasn’t delivering the …

  • "I could not staff a 24x7 SOC, but even if we could, we couldn’t touch the level of service provided by Critical Start. The cost savings are huge for the …

14 more testimonials currently locked

18 Case Studies

  • Manufacturer Unifies Security Posture, Dramatically Increases Alert Visibility Through CRITICALSTART MDR Services …

  • A Manufacturer’s Path to Secure Cybersecurity

  • Moffatt & Nichol uses CRITICALSTART® MDR and VMS to reduce their vulnerability …

17 more case studies currently locked

3 Customer Videos

  • Cherwell Software Finds Extra Layer of Security with MOBILESOC, Complete Transparency
  • MoneyGram International Inc - Customer Success Story (Scott Funk - Head of Security Operations )
  • Mattress Firm - Customer Success Story (Brad Hollingsworth -  Director Of Cyber Security)
2 more videos currently locked

Additional Critical Start Information & Resources

Read Critical Start Reviews, Testimonials & Customer References from 15 real Critical Start customers.

Browse Critical Start Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Critical Start.

Watch Critical Start Customer Videos to learn why 3 businesses chose Critical Start.