"We engaged Creative SparQ when our company was successfully growing but manual processes and un-integrated systems were holding us back.We had been using Salesforce for approximately one year but suspected we weren’t getting the most out of our implementation.Creative SparQ put us in a position where we can effectively manage our business from the CRM and can grow by automating rather than hiring additional employees to perform manual processes.They began our engagement by first understanding our existing processes and Salesforce implementation. We found them to be very effective and efficient in the process and we appreciate that they took the time to understand our business and current issues before making recommendations.They then proposed and implemented a streamlined, automated and practical future state that demonstrated their business acumen, understanding of our strategy, knowledge of the Salesforce platform and consideration for providing business value. This included integrating Salesforce with several back-office systems for an efficient and automated transaction flow.We are extremely satisfied with their services and highly recommend Creative SparQ as a trusted, capable and dependable implementation partner!"