"The big problem solved: we have an answer for the question the costumer always has, which is: where is my parcel? Thanks to CM, we have never lost any parcel and we are in full control of our couriers. This system allows to eliminate additional workforce, for example CM can assign a courier with a specific client. So, you do not need a person to assign manually orders to a courier. No spam e-mails. In case you have a general message for your customers, you can write it in the front of page to whom it may concern. No annoing calls or messages about unpaid invoices: you can send a friendly reminder direct from the system."