“We had several tools that hosted all our service documentation, but the discoverability and visibility was not great. It was very hard to find documentation about specific services, especially since some teams used Google docs, others used Github readmes, and some used Confluence. With limited visibility in Confluence, it also becomes very hard to enforce that everyone has a set of good documentation about their services.”
"Cortex is a great tool for tracking and managing migrations and best practices. It makes answering complex questions around a number of services and service ownership very simple in a matter of a few clicks. Cortex has also eliminated many spreadsheets that we used to track migrations. It is slowly becoming the one stop shop for tracking service performance and metadata in our organization."