CoreHealth Technologies FAQs

    • Who is CoreHealth Technologies best for - their role(s) within what kind of companies.

      CoreHealth powers global programs for leading organizations including:
      • Corporate Wellness Companies
      • Medium to Large Employer Enterprises
      • Fortune 500 Companies
      • Insurance Providers
      • Health Systems
      • Disability and Absence Management Providers
      • Population Health Management Providers
      • Health Coaching Providers
      • Employee Assistance Program Providers
      • Employee Benefit Brokers
      • Corporate Fitness Center Management
      • Clinical Practice Management
      • And more!

    • How does CoreHealth Technologies benefit them?

      CoreHealth’s advanced wellness platform is as dynamic as your population, whether you’re an employer, wellness provider, or service provider. Our technology supports the well-being journeys of over 3.5 million end-users and optimizes business objectives for dozens of our provider clients.

      CoreHealth Pro allows wellness providers to better engage with members, users, and participants within an innovative all-in-one digital platform. Customize and deliver health assessments, challenges, self-directed lifestyle programs, virtual health coaching, education, biometrics management, and more based on health risk, or locale requirements. Tailor and promote programs and health content by risk and preferences using incentives, segmentation, and optional psychographics to create meaningful health outcomes. Discover health risks and analyze data from all corners of the platform to monitor participant performance.

      As large employers have varying degrees of corporate wellness strategies, CoreHealth innovated a range of solutions designed to meet a variety of employer wellness objectives. Please review our employer solutions below.

      Looking to take a pulse on your workforce’s well-being? With CoreHealth Checkpoint, a turn-key comprehensive health assessment, evaluate numerous factors affecting employees and provide aggregate health insights to employers, and personalized health scores to employees. The culturally sensitive and globally relevant assessments have informed business decisions and health program investments for numerous Fortune 500 companies.

      Engaging a remote and/or global workforce in their health and well-being is made easy with CoreHealth Activate’s turn-key well-being challenges. Engagement in themed multi-week-long challenges address numerous areas of well-being, inspire behavior change, and promote social collaboration amongst employees. Employers receive engagement metrics to evaluate aggregate employee wellness progress.

      Drive employee health outcomes without the need for a dedicated wellness team with CoreHealth Impact, a managed digital corporate well-being program. Receive detailed insights into your population’s well-being with health assessment and engagement reporting data, analyzed and presented by your dedicated Well-Being Advisor. Educate, engage, incentivize and inspire healthy behavior change with digital programming – tailored to meet your organization’s business objectives and target your population's health risks.

      Develop unique and targeted employee wellness programs with CoreHealth Your Way – a fully configurable, white-labeled well-being management platform. Create a central hub for all your employees’ health and wellness programs and services for a seamless flow of data and a frictionless engagement experience. Deliver your own well-being content, integrate programs from our best-in-class integrated partners, build programs with our configurable engagement tools, assess employees’ total health, and coach employees to better their well-being.

    • How technical do users need to be to use CoreHealth Technologies's software?

      • We designed our software with the end-users in mind. We made sure that it is easy to use, convenient to access, and intuitive to participate in.

      • We've streamlined the set-up process to save you time and allow you to engage your employees with well-being activities that matter most to your wellness strategy with ease. With our turn-key solutions, receive pre-configured programs that require little technical expertise to set up.

      • Receive tremendous flexibility, configuration, and customization options with the Your Way and Pro solutions. When building a tailored wellness portal with end-user personalization, we recommend having an available technical resource experienced with HTML, CSS, or JavaScript.

    • What makes CoreHealth Technologies a leader in this space?

      The landscape of health, wellness, and technology is ever-changing. To remain a leader in this rapidly growing space, we are constantly innovating and evolving our platform to meet the unique needs of each of our customers and their clients. We embrace and easily adapt to new devices, technologies, and tools such as psychographics and artificial intelligence.
      We are also integration experts which enables us to help our customers integrate with a variety of third-party systems and tools to deliver a seamless end-user experience.

    • Who are CoreHealth Technologies's biggest competitors (3-5 companies)?

      • Virgin Pulse
      • Limeade
      • BSDI
      • In-House Developed Platforms

    • How/why is CoreHealth Technologies better than those competitors (or most others in their market)? What about CoreHealth Technologies is unique, stronger, easier, etc.?

      CoreHealth’s sole focus is on our prevention technology that enables employers, wellness providers, insurers, health systems, and third-party organizations to develop and deliver their programs targeted at improving health and productivity while reducing costs, claims and work disability duration at employer client sites.

      Our competitive differentiator is that we are both technology and wellness experts, meaning we design digital solutions with engagement and health outcomes as the sole purpose. When our customers are successful, so are we.

      • All-in-One Platform – Our platform powers and tracks: health assessments, biometric management, education, wellness challenges, self-help programs, social networking, content management, coach facilitation, incentives, surveys, conversations — and so more.

      • Multi-lingual/Global – not all competitors can accommodate differing global cultures and language requirements. Our platform has been used around the globe and has been translated into numerous languages.

      • Flexible and Configurable – Because CoreHealth’s Pro and Your Way solutions are easy to configure, our clients can make changes without requiring an in-house programmer. However, for those customers that want to take the technology to an advanced level, customers have the freedom and flexibility to make changes themselves (providing they have qualified in-house resources).

      • Managed Services - For those without in-house technical experts to devote to your wellness programs, our managed services will cover the implementation, technical programming administration and well-being advising. Strive for your corproate wellness objectives and allow us to absorb the programming expertise.

      • Timely Implementation – Let us help you get started in implementing a wellness program that provides measurable results. Our turn-key solutions allow employers to implement health assessments and well-being programs in a timely manner. To ensure that our configurable solutions are executed successfully and efficiently, our client success team will work closely with your team to create an implementation timeline that benefits the launch of your wellness program.

      • Integrated Partner Network – CoreHealth offers the world’s large wellness network of best-in-class, third-party partners and innovations that can be seamlessly added to the platform and tailored to each portal. A selection of our 30 plus providers: Avidon Health, Edington Associates, FitBit, Harvard Health Publishing, Healthfeed, and Validic.

      • System Integration Experts – In addition to integrating our platform to our established network of third-party partners, we also have extensive experience (over 100 integrations to date) working with a variety of partners and third-party vendors to integrate with their products to create a seamless portal experience. These integrations range from a basic SSO integration to complex integrations where CoreHealth serves as a data aggregator across vendors and presents component content embedded in an existing platform.

      • Privacy and Security – CoreHealth platform has privacy and security levels that satisfy even the toughest standards – used by government, financial institutions and leading global companies. Our ISO 27001 certified practices satisfy the toughest global security and privacy standards.

    • What kind of features can customers expect CoreHealth Technologies to release in the near future? And longer term?

      CoreHealth by Carebook will be a suite of simple to sophisticated digital well-being solutions ranging from turnkey, all-in-one well-being programs, to customized wellness platform solutions designed for organizations to address employees’ individual holistic health needs.

    • Which popular or common software does CoreHealth Technologies integrate with?

      We have extensive experience (over 100 integrations to date) working with a variety of partners and third-party vendors to integrate with their products to create a seamless portal experience. These integrations range from a basic SSO integration to complex integrations where CoreHealth serves as a data aggregator across vendors and presents component content embedded in an existing platform.

      CoreHealth integrations include health assessments, wearable devices, analytics, insurers (basic integration), lab systems, biometrics, health content (e.g. HealthFeed, Harvard Health Publishing), incentive fulfillment, and program providers covering nutrition, mental health, addiction, physical fitness, and financial well-being.

      See all of our existing partner integrations: https://corehealth.global/our-integration-partners/

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for CoreHealth Technologies. If it's not simple, use broad estimates or ranges for typical setups.

      Pricing is a combination of a one-time implementation and onboarding fee plus an annual licensing fee.
      LICENSING:

      CoreHealth offers the following pricing models:

      • PEPM = Per Eligible Per Month: An eligible participant (employee, spouse, manager, etc.) is anyone who is provided access to the system. They may be uploaded via an eligibility file, or they may create accounts upon registration. Regardless of how many participants actually access the system, the organization pays for all who are eligible to register (e.g. organization has 1,000 employees – all of which are eligible. Customer pays monthly for all eligible employees.)

      • PEPY = Per Eligible Per Year: As per above, an eligible participant (employee, spouse, manager, etc.) is anyone who is provided access to the system. This pricing model covers the entire year versus one month. The option to purchase for less than a year is not applicable.

      • PPPY = Per Participant Per Year: Engaged employees are those employees that actually access the system. Organizations must pay the minimum license fee (as per contract) and any users over that number will be billed upon reconciliation (typically quarterly).

    • Does CoreHealth Technologies offer a trial or free download available?

      CoreHealth does not offer a trial or free download.

    • Does CoreHealth Technologies offer any kind of training/education for their product?

      Online training with a CoreHealth Implementation Expert and online help documentation is included in the one-time configuration and implementation fee. We train your Site Administrator to be completely self-sufficient.

    • Describe the implementation process and timeline for CoreHealth Technologies software.

      The typical training process for implementation is the ‘train the trainer’ method (delivered online) where CoreHealth trains our client on how to best configure the software, onboard new members, and instruct users. Alternate training formats are also available.

    • What are the CoreHealth Technologies support options? List all.

      • CoreHealth provides Tier 2 technical support to customer Site Administrators only (no end-users).
      • Tier 1 end-user support is available via a third-party if required.
      • Technical support is available via phone and email.

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