"The response from the Copyleaks Support Team has always been fast and effective, and you feel like you're the only one being helped. That wasn't as big of a concern up front; instead, it's one of those things that organically emerged after working with the people at Copyleaks. Now, we like to think of Copyleaks as one of our model citizens in that if we have an issue, we know it's going to be heard, we know it's going to be addressed, and we know people are working on it."