Convirza Review

Customer Reference Rating4.7
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 26Testimonials
  • 17Case Studies

Overview

Convirza is a cloud-hosted call tracking and optimization program for companies of all sizes. The platform allows you to produce phone calls and track them to online and offline sources. Its call recording tool can measure customer activities and sentiment, while call tracking numbers can function with social media, emails, digital ads, and conventional advertising. This software integrates with webhooks, API, Acquisio, DoubleClick, and Google AdWords. The vendor provides support via phone, live chat, and email.

Top features of Convirza include speech recognition, local tracking numbers, customizable language library, multi-channel call attribution, visitor level tracking, paid search, dynamic number insertion, caller details, call reporting, call back reports, spam guard, call flow builder, automated interactive menus, and geo routing.

Benefits

Call Tracking Benefits

Convirza provides real business data that companies can leverage to make smart decisions, save money, and boost revenue. The program offers instant insights without the need to install any special equipment. Plus, call tracking metrics offer valuable feedback and actionable insights.

Measure Marketing Performance

Call tracking metrics enable you to view how each individual and marketing channel produces new business and leads. It is important for enterprises to learn about the performance of individual sales and marketing efforts. Call tracking permits you to accurately attribute leads, sales, and phone calls to specific marketing initiatives.

Improve ROI

With Convirza’s call tracking metrics, you can bid goodbye to guess marketing. The insights they provide allow you to constantly make data-driven improvements to your sales and ad messaging. They allow you to discard ad sources and ads that deliver low ROI and shift the resources and budget to those that provide higher ROI. Plus, you can enhance marketing efficiency to save money and use it to implement effective marketing and business strategies.

Integrate Call Tracking with Your Other Platforms

It is important to track and analyze customer calls to boost your sales and marketing effectiveness. You can integrate call tracking with your existing sales and marketing systems to get a comprehensive overview of each customer, prospect, and visitor. Convirza tracks call data and allows you to integrate it with software tools you use like Salesforce, DoubleClick, and Google Analytics. This integration facilitates a seamless marketing workflow and enhances sales productivity.

Boost Your Sales

Research surveys indicate that phone calls are the most powerful channel for delivering incoming leads. You can utilize Convirza’s call tracking capabilities to get more bang from your advertising campaigns as they give your more number of targeted phone calls and leads. By capitalizing on these valuable opportunities, you can significantly increase your sales.

Product Features

  • Toll-free tracking numbers
  • Local tracking numbers
  • Quick number and tracking setup
  • Visitor and keyword level tracking
  • Paid search attribution
  • Multi-touch call attribution
  • Dynamic number insertion
  • Multi-channel call attribution
  • Intuitive call reporting
  • Call recording
  • Integrate with your existing environment
  • Google AdWords and Analytics integration
  • API and webhooks
  • Schedule routing
  • Call flow builder
  • Geo routing
  • Capture leads on the fly
  • Call back report
  • Spam guard
  • Trigger marketing automation

Pricing

Convirza offers a 30-day free trial and 3 plans:

Starter Plan - $29/month

  • All standard features
  • 10 phone numbers
  • 600 minutes

Professional Plan - $199/month

  • All standard features plus Conversation Analytics
  • 20 phone numbers
  • 2,000 minutes

Advanced Plan

  • Contact the vendor for a quote
  • Professional Plan plus more
  • Design custom package

Standard Call Tracking Features in All Plans

  • Real-time reporting
  • Dynamic number insertion
  • Caller insights and attribution
  • Call routing
  • Call recording – download and email
  • Google Analytics integration

Customer Support

  • Phone Support
  • Live Support
  • Training
  • Support Tickets