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Convin

Read 9 Convin reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch 2 customer videos to see why companies chose Convin as their Conversation Intelligence Software

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, they aim to eliminate human dependency and proactively address all call center challenges. Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Their company has since helped global companies across verticals improve contact center processes with its platform capabilities. They recently secured seed funding led by Kalaari Capitals and backed by several renowned investors.

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  • 9 Testimonials View
  • 2 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 897 reference ratings
4.8/5.0 (897)
  • 2025 Top Rated Software Award

9Testimonials

  • "Able to quickly identify areas of improvement for my reps."

    Aquibur Rahman CEO & Founder

  • "Reviewing the recordings is like an athlete watching game-tape."

    Rishabh Goel Co-Founder & CEO

  • “Convin has helped our sales team with better follow-up. More importantly, we have been using the tool to discover what prospects are talking about to steer our conversations and marketing …

    Dan Hall Director of Sales
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2 Case Studies

  • Place improves deal size by 74% by adding Convin’s conversation intelligence to …

    Alex Siegler Head of Strategic Alliances & Sales Operations

  • Carestack sees uptake of 47% on closer rate after adding Convin’s Conversation …

    Dan Hall Director of Sales
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2 Customer Videos

  • CareStack - Customer Success Story (Dan Hall - Director of Sales)
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    Dan Hall Director of Sales
  • Place - Customer Success Story (Alex Siegler - Head of Strategic Alliances & Sales Operations)
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    Alex Siegler Head of Strategic Alliances & Sales Operations
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Additional Convin Information & Resources

Read Convin Reviews, Testimonials & Customer References from 9 real Convin customers.

Browse Convin Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Convin.

Watch Convin Customer Videos to learn why 2 businesses chose Convin.

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