Read 9 Convin reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch 2 customer videos to see why companies chose Convin as their undefined

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, they aim to eliminate human dependency and proactively address all call center challenges. Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Their company has since helped global companies across verticals improve contact center processes with its platform capabilities. They recently secured seed funding led by Kalaari Capitals and backed by several renowned investors.

Show more
Customer Rating Review Scorebased on 837 reference ratings
4.8/5.0 (837)
  • Top Rated Software 2025 2025
    2025Top Rated Software Award

9Testimonials

  • "Convin ai provides an auditor report section that helps me keep a track of the auditors' performance for different parameters that are important to our business. It also sends a detailed report directly to the auditors via email that helps them improve their performance and identify exactly where they are going wrong."

    Neelam A.Team Lead
8 more testimonialscurrently locked

2 Case Studies

  • Carestack sees uptake of 47% on closer rate after adding Convin’s Conversation Intelligence in their sales stack

    Dan HallDirector of Sales
1 more case studiescurrently locked

2 Customer Videos

1 more videoscurrently locked

Additional Convin Information & Resources

Read Convin Reviews, Testimonials & Customer References from 9 real Convin customers.

Browse Convin Case Studies, Customer Success Stories, & Customer References from 2 businesses that use Convin.

Watch Convin Customer Videos to learn why 2 businesses chose Convin.

FeaturedCustomers has 1,893,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.