“In terms of our biggest benefits, I’d put that in three categories: For the customers, we have enabled greater assurance and a hassle free process in understanding and validating the information security capabilities by bringing all under one roof. For the customer facing teams, it’s making their job easier and does not have any delays in sales cycle. All they must do is perform minimal, easy steps to get customers & prospects access to the Freshworks Information Security Room. For the Information Security teams, we’ve saved a ton of time. Processes are streamlined, automated, and we have the needed insights on each security review.”
"If Conveyor disappeared tomorrow, we would be sad and anxious – it has become essential to our workflow. It's great having a centralized hub of all of our security content and providing an easy way for customers to engage with it. Being able to control who gets access to sensitive documentation, having an internal and customer-facing knowledge base, and the GPT-Questionnaire Eliminator have saved us so much time, streamlined our reviews, and reduced back and forth of emails. We're saving 1-3 hours per questionnaire, which adds up quickly."












