Conversica's Intelligent Virtual Assistants perform many of the important, albeit time-consuming and tedious, tasks traditionally left to your employees, thus freeing your team members to focus on their most rewarding duties. Our AI Assistants compliment Business Development Reps (also known as Market Development Reps, Sales Development Reps, and Lead Development Reps) and Customer Success teams. Our AI Assistant solution is typically administered by Demand Gen or Marketing Ops professionals within Marketing, Sales Ops and Sales Development leaders within Sales teams, Customer Success Ops within Customer Success teams, College Admissions Teams at Higher Education institutions, and more. Chief marketing officers, chief revenue officers, vice presidents, directors, and senior managers choose Conversica AI Assistants to optimize their teams, boost productivity, and grow revenue through the use of cutting-edge technology.
The number of leads an organization generates is often far and beyond any team's ability to engage with each and every one. Furthermore, the number of touches necessary to nurture or convert a lead is too time-consuming for most employees to manage. An Intelligent Virtual Assistant can manage a near-unlimited number of leads without getting tired or overwhelmed. By allowing an AI Assistant to take on repetitive tasks, people can focus their efforts on more rewarding work such as closing deals and ensuring customer satisfaction. The Conversica Sales AI Assistant helps with outreach to prospects and existing customers to deliver human-like, two-way conversations that nurture relationships and drive actions. Similarly, our Admissions AI Assistant delivers personalized communications to prospective students throughout their journey to drive enrollment. The Conversica Customer Success AI Assistant focuses on customer retention and account expansion. Our Automotive Service AI Assistant automatically contacts and engages service customers. Our Automotive Sales AI Assistant nurtures Internet and other leads throughout the sales funnel and passes on conversation-ready leads to a salesperson.
Conversica is built for the business user by combining sophistication with ease of use. Our pre-built conversations allow for simple and immediate deployment without the need for technical expertise. Similarly, our Conversation Editor user interface enables you to manage and customized conversations, if you wish to do so. Our engineering and data science teams ensure conversations will perform so you can focus completely on the purpose of your conversations.
Conversica is a leader in Intelligent Virtual Assistants for its sophistication, efficacy, and ease of use. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce; thus, allowing people and AI Assistants to work harmoniously. Conversica is one of the largest pure-play AI companies and benefits from over 10 years of experience in this space. We serve over 1,500 customers and our AI Assistants have contacted more than 80 million people.
Many companies offer AI products, but few have the traction and focus Conversica has on delivering Intelligent Virtual Assistants for sales and marketing, customer success, college admissions, and automotive sales and service.
With our deep sales and marketing domain expertise, Conversica delivers highly trained and skilled AI Assistants that easily integrate with your current business for rapid time-to-value. With context provided from deep integrations with a wide range of third-party systems, these Intelligent Virtual Assistants successfully carry out hundreds of different conversation types in the language and communication channel that customers prefer. Conversica’s AI-based platform — with its unique human-crafted and machine-optimized conversational architecture, combined with our expert data science team and unrivaled domain-specific training data — delivers the conversational accuracy and autonomy you expect. Over 1,500 companies trust Conversica’s AI Assistants to engage tens of millions of people and deliver proven business results.
In the short term, we are launching Conversica Answers, a new client-facing capability that detects and responds to frequently asked questions from sales leads and customers with tailored answers that encourage naturally flowing conversations. Conversica is ever-evolving, constantly releasing new features, and will continue to do so.
Conversica's AI-driven lead engagement software integrates with many third-party software systems including Salesforce (including Pardot), Marketo, Oracle Marketing Cloud (Eloqua), Microsoft Dynamics 365, and HubSpot; as well as several other CRM solutions and industry software specific to the automotive industry and other industries. We also have the ability to add new integrations quickly based on customer needs.
Conversica sells its solutions as AI Assistants where customers choose the number of skills based on unique needs. Conversica charges customers per AI Assistant. AI Assistants vary in their area of expertise, e.g. sales versus customer success. Pricing is also based on skill levels, such as what different types of conversations they are capable of holding with a prospect or customer.
Customers can request a demo by visiting our website.
Conversica offers several online training courses and resources including Conversica Academy, Conversica Console, and Conversica Help Desk. Furthermore, every customer is assigned a customer success manager who supports every step of the process to ensure a successful deployment. Corporate customers have the option to purchase a professional service package called the Data Integration Package, which provides customized trainings for their team for key items.
Typically, our implementation process takes under two weeks to complete and includes strategy sessions, technical implementations, training, and activation. The most important thing is for teams within the customer company to be involved and supportive of getting Conversica up and running.
Support comes standard with our subscription services including Sales AI Assistant, Customer Success AI Assistant, Admissions AI Assistant, Automotive Sales AI Assistant and Automotive Service AI Assistant. Professional services (including action packages, enhanced support, performance optimization, and data integration) for specific projects or needs are available for an additional fee.
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