"There was no upfront cost. We didn't have to switch out our drive-thru base station or telephony system. We now have all of our team members singularly focused on filling orders and getting those orders right and we're seeing an increase in average check. We even kept 2-minute drive-thru times at a time when we only had three people running the store, an otherwise-impossible task. ConverseNow even revived our phone sales, which we had to stop doing before voice AI. This will be the voice of Fazoli's going forward."