"I don't write many of these, but I wanted to take a minute and tell you how happy I am with your entire team. We started working together in January, after Anthony called and pursued us for about 6 months. We started slowly with content generation and a site link on your channel page, but we are expanding our service each quarter based upon the job you are doing and the responses we are seeing. We recently started newsletter and case study projects as well. I am spending more and more time with your team and each consistently does a great job. Somehow you have convinced them to treat your customers with overwhelming enthusiasm and respect. I want to thank you for that because it must come from the top down. If you ever need a good reference from a small company let me know. I have been doing technical marketing for 20 years, working with old timers like Network Computing, and Information Week, so I am not easily impressed."