"With Contactlab’s help we’ve personalised our relationship with our customers, which has brought us significant results in terms of revenue. I’d like to thank Contactlab for the care and passion they put into our campaigns. Every day our relationship with customers from over 20 countries is at stake, and we need to make them feel as indulged as they do aboard our cruises. We’re already at work with Contactlab on a project that will let us personalise our communication even further, so we can be certain that we’re offering even more valuable content to each of our current and future guests."