“Our ability to provide and support electronic faxing is critical, as it remains an important technology required to perform the day to day services of the Society. Supporting an unreliable, on premise electronic faxing infrastructure created a situation where we were spending a disproportionate amount of IT and helpdesk resources keeping these systems functional and our users cared for. By going with the eFax cloud model, we’ve greatly mitigated potential outage risks and have been able to restore confidence in the ability of MIS to provide this service. This has additionally benefited us internally by taking significant worry and workload off of our shoulders.”