“Prince William County has exclusively used ConnectPath CX as our AWS Connect UI for well over a year. We currently have a dozen AWS Connect contact centers integrated to ConnectPath. The support that CloudHesive provides is world class. They are always engaged and work every trouble ticket to completion, no matter how trivial. As an example of their level of commitment to their customers, we experienced a speech path issue they helped isolate and identify as an AWS issue. Even after determining the issue was not introduced by their product, they continued to stay engaged and provide guidance that ultimately helped to resolve the issue. The developers of ConnectPath are fantastic to work with and open to suggestions for product enhancement. They truly care about delivering a product that exceeds customer expectations.”