ConnectPath is an omni channel contact center powered by Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX. Add ConnectPath to your existing Amazon Connect instance or they will build it for you! Nothing to install, use your Amazon Login Credentials and take advantage of holiday schedules, ad-hoc queue close with custom prompts, SMS and Email Routing, disposition codes, recording retrieval, transcriptions, and full Historical Reporting.
"ConnectPath CX has been a game-changer for our business. The rapid deployment and incredible time-to-value allowed us to swiftly overcome the challenges we faced with our previous platform. Not only did we experience a significant boost in operational efficiency and customer satisfaction, but the cost-effectiveness of ConnectPath CX also addressed ourbusiness issues. We were able to resolve the reliability and downtime concerns that were affecting our bottom line. With ConnectPath CX, we've transformed our contact center and resolved critical business issues, positioning us for longterm success in the competitive market."




Read ConnectPath CX Reviews, Testimonials & Customer References from 4 real ConnectPath CX customers.
Browse ConnectPath CX Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ConnectPath CX.