ConnectPath CX

Read 4 ConnectPath CX reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose ConnectPath CX as their

ConnectPath is an omni channel contact center powered by Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX. Add ConnectPath to your existing Amazon Connect instance or they will build it for you! Nothing to install, use your Amazon Login Credentials and take advantage of holiday schedules, ad-hoc queue close with custom prompts, SMS and Email Routing, disposition codes, recording retrieval, transcriptions, and full Historical Reporting.

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  • 8 Case Studies View
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Customer Rating Review Score based on 66 reference ratings
4.7/5.0 (66)

4Testimonials

  • “Prince William County has exclusively used ConnectPath CX as our AWS Connect UI for well over a year. We currently have a dozen AWS Connect contact centers integrated to ConnectPath. …

    Brian Prince William County

  • “The CloudHesive team helped us with some challenges we were facing with Amazon Connect. The ConnectPath platform provides incredible features that enhance the Amazon Connect offering.”

    Dakota Hourie Cybersecurity Administrator

  • "ConnectPath CX has been a game-changer for our business. The rapid deployment and incredible time-to-value allowed us to swiftly overcome the challenges we faced with our previous platform. Not only …

    Richard Wayne Customer Experience Manager
3 more testimonials currently locked

8 Case Studies

  • Prince William County deploys Amazon Connect and ConnectPath CX

    Brian Prince William County

  • Large municipality deploys ConnectPath CX on Amazon Connect

  • Enhancing Customer Experience: ACE Rent a Car's Transformation with ConnectPathCX

    Richard Wayne Customer Experience Manager
7 more case studies currently locked

Additional ConnectPath CX Information & Resources

Read ConnectPath CX Reviews, Testimonials & Customer References from 4 real ConnectPath CX customers.

Browse ConnectPath CX Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ConnectPath CX.

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