“Our industry has been under constant pressure to become better at everything we do and perform with less revenue per customer (relatively speaking). That requires more efficiency in every aspect of our business. Our team used to spend an abundance of time processing payroll functions, benefit administration, regulatory reporting and more. We attempted to handle internally at a high direct cost (not to mention incredible inefficiencies) and we have also attempted to handle through a PEO (Professional Employer Association) which also carried a high expense per employee. ConceptHR, as an ASO (Administrative Services Organization), handles everything for us better than it has ever been handled and at a much lower cost. In fact, we are spending 20% of what we once did and have an enhanced benefit package, a robust 401k plan, and improved employer and employee experience. Profound dollar savings, the ease of management and the employee experience has been second to none.”