Ideal for small to mid-size business looking to capture, track, manage and share vital customer information within their organization. This is an all in one CRM solution you won't outgrow. Applications exist for contact management, sales, lead management, marketing campaign management, customer ticketing, a customer portal plus an integrated project management system. All modular so you can pick and choose just what you need and add functionality at any time. Integration with e-mail and other third party applications.
Having immediate access to customer information 24/7 from any device and any location ensures an increase in productivity and the efficient support of customer inquiries. Commence CRM helps customer improve how they market, sell and provide services to their customers.
No technical requirements of any kind. A top rated user interface makes the product very intuitive allowed the end users to become efficient quickly.
Commence Corporation has been providing functionality rich high quality software solutions to small and mid size companies for more than two decades. The product while functionality rich is enhanced throughout the year and can be quickly tailored by a system administrator. Commence CRM is utilized in more than 30- industries in a dozen countries around the world.
Coupled with the software is an array of professional services that insure customers realize the maximum value form the product. This includes sales and marketing enablement services, lead generation and third party integration services.
Commence CRM is targeted at companies that need more functionality and customizability than is typically found in basic low cost cookie cutter solutions, but who also do not need or want the complexity of enterprise level products like Salesforce.com or Microsoft Dynamics CRM. The product is best suited for business of 10 to 100 users.
Commence CRM's success is because it deliverers an array of functionality, customizability and services that meet the specific requirements of small to mid-size companies better than the competition. The product is easy to use and affordable but provides capabilities simply not offered at its price point. A customer service ticketing system with a customer portal for example and an integrated project management system are only available from higher end product costing much more.
The company is also differentiated by the professional services its offers such as the creation of automated marketing campaigns, lead generation services fully integrated with the CRM system, web site integration services along with assistance in creating a sales methodology for customers.
Commence CRM is always evolving and has a strong track record of introducing new features and capabilities twice a year. New features will include some level of Artificial Intelligence and additional integration services.
Commence has an open API and utilizes Zappier as middleware. This allows us to integrate with a wide variety of third part applications.
Commence offers several packages ranging from $29 to $65 dollars per user per month. This is based on the number of applications selected by the customer. Customers can swap applications from any package which provides them with the freedom to select only the functionality they need today. Additional applications can be added at any time.
Yes, free trail and personal demonstrations.
Commence offers free training videos directly from the company's web site. Online and on-site training is also available for those customers that prefer to interact with professional trainers.
The implementation of Commence CRM is quick and easy. Depending on the number of users and the applications selected a new customer can be fully operational in 1 - 5 days.
Commence offers an array of support options from e-mail, our automated customer support portal and telephone support.
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