Overview
What is Comarch Loyalty Management (CLM)?
CLM is an advanced solution that enables you to implement innovative marketing programs for business and individual customers. It permits you to:
Utilize and manage real-time consumer data
Focus on your marketing with precision
Recognize and prioritize your valuable customers
Define real-time and tailored promotions for each element of a transaction
Ensure program members get constant access to their account and utilize multiple benefits
The platform’s powerful Promo Designer helps you to target consumers with customized real-time promotions at each transaction point, or use promotion triggers that respond to social media activity and customer behaviors. The Comarch Beacon integration adds consumer location as a data point for accurately targeted benefits and offers. You can convert your loyal buyers into brand advocates via auctions or lotteries, rewards ratings, gamification apps, and social media.
Benefits
Advanced Platform
Comarch Loyalty Management (CLM) is an advanced and comprehensive application that allows you to easily create and execute successful loyalty programs. It supports both B2B and B2C operators, and uses machine learning and artificial intelligence methods to assist you to identity patterns within your buyer’s shopping carts and present them with personalized offers. With this software, you can expand your marketing regions and effortlessly build trust with consumers.
Key Advantages
Decreased acquisition costs and enhanced customer experience – provide individualized offers to your clients to improve your business results.
Comprehensive insights into buyer behavior using machine learning and artificial intelligence techniques.
Boost program members’ loyalty – prevent deal-driven consumer churn and break the process of price comparison.
Improved brand awareness – strengthen your market position and beat the competition.
Real-time efficiency – Use multiple channels to effectively communicate with your consumers.
Convenience and reliability – Simultaneously implement multiple loyalty programs utilizing one powerful application.
Easy to use – define intricate loyalty program rules without IT expertise or specialized knowledge.
Leverage Comarch Beacon micro-location technology to offer new and relevant marketing opportunities at your business premises.
Finally, use the inbuilt gamification to engage and reward loyal clients to boost customer satisfaction.
Product Features
- Advanced administration and reporting
- Complete partner data oversight
- Facilitated loyalty program customization
- Flexible currency management
- Full customer insight
- Intuitive rewards management
- Loyalty fraud detection
- Omnichannel customer interaction
- Personalized offers
- Robust multitenancy
Pricing
Comarch offers pricing information on request. Contact the firm directly to get custom pricing details for your business.