Cohere is dead simple and lightning fast. It helps them cut through a lot of wasted time with setting up a traditional screenshare, and makes their customers more comfortable and confident, knowing that. They are right there with cutting-edge support if needed. And the team provides friendly support, quick and helpful service - always.
"I love Cohere and can’t imagine onboarding or supporting customers without it. Previously, our onboarding would require painfully setting up a screenshare with operators who have a difficult time using Zoom. Cohere made it as simple as calling them on the phone, and viewing their screen on Cohere — no frustration required. It’s totally changed customer support as well, since we skip the back-and-forth Loom videos and just jump straight into a Cohere screen share to solve the issue, which our customers love. Absolutely recommend this tool to everybody."
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