"Cohere has been game-changing for us. The platform has saved countless hours of walking clients through sharing their screen and undeniably reduced the learning curve for customers trying our product for the first time. When we first send a control request, customers are often surprised by the feature and how easy it makes the product support experience. One client mentioned to me, "that's amazing, you guys should sell that system". Cohere has saved us a tremendous amount of time and solidified our brand as a forward-thinking, support-focused technology company."