“The reality is that people internally are seeing what we’re doing in a very different way than two years ago. We are now being viewed as a very valuable translation resource within McDonald’s. We are able to present localization KPIs; we have streamlined and made the process more visible; and we now host our own translation memory and glossaries and have much better utilization of them. With Cloudwords, there is simply much more at our fingertips with just the click of a mouse. All of this has come with better translation vendor management and has resulted in more desirable translation costs. The team is more professional now than when I came on board two years ago, and more reliable as a service organization. We look forward to continuing to evolve into the premiere translation department for McDonald’s by increasing efficiency and bringing additional cost savings to the company’s bottom line.”