Cloudbeds FAQs

  • Who is Cloudbeds best for - their role(s) within what kind of companies.

    Cloudbeds' hospitality platform is made for properties of all shapes and sizes, including hotels, groups, hostels, B&B's, and vacation rentals.

  • How does Cloudbeds benefit them?

    Cloudbeds helps independent hoteliers streamline operations with its intuitive PMS, one-click reporting, and simplified payments. Hoteliers can dominate distribution with Cloudbeds' award-winning channel manager connecting to 300+ channels in real-time. Drive direct bookings with the Cloudbeds Booking Engine. It's mobile-friendly, customizable, and supports multiple languages and currencies so properties can reach more travelers worldwide.

  • How technical do users need to be to use Cloudbeds's software?

    Cloudbeds' platform is easy to use and easy to train on. Hoteliers get all the tools they need to easily train their staff and run a successful business, including a library of free courses, on-demand videos, and standard operating procedures.

  • What makes Cloudbeds a leader in this space?

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  • Who are Cloudbeds's biggest competitors (3-5 companies)?

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  • How/why is Cloudbeds better than those competitors (or most others in their market)? What about Cloudbeds is unique, stronger, easier, etc.?

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  • What kind of features can customers expect Cloudbeds to release in the near future? And longer term?

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  • Which popular or common software does Cloudbeds integrate with?

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  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Cloudbeds. If it's not simple, use broad estimates or ranges for typical setups.

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  • Does Cloudbeds offer a trial or free download available?

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  • Does Cloudbeds offer any kind of training/education for their product?

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  • Describe the implementation process and timeline for Cloudbeds software.

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  • What are the Cloudbeds support options? List all.

    World-class support, 24/7/365
    We’re more than a software company – we’re your trusted partner here to help you succeed. Get access to our team of experts, a library of resources, and fast, reliable support delivered with a human touch.