"I’m writing to thank you for a job incredibly well done. I’ve had the displeasure of developing sites for both my own business pursuits and the businesses of my friends and colleagues. Throughout all of those projects, I’ve never had a positive experience with a web designer—until now. For me, web design isn’t made up of just good quality, intuitive design, which makes for a quality user experience. Good design starts with qualifying the client properly, quoting the client properly, requiring just enough information to get started, coming up with some ideas, constantly interacting with the client, and working as partners, in a timely manger, to create a finished product, which makes everyone happy. Your work on our project was first class in every aspect. We’re so happy we found you, and as I’ve mentioned, I will actively recommend your services to others. If you ever need a formal reference please don’t hesitate to give my number to prospective clients. I’ll make myself available for you."