Cleverbridge FAQs

  • Who is Cleverbridge best for - their role(s) within what kind of companies.

    Digital goods, online services and SaaS businesses use our end-to-end solutions to quickly and safely scale into new markets and grow their global revenue.

  • How does Cleverbridge benefit them?

    Our solutions are developed with one ultimate goal in mind: more global revenue for your business. Here are just a few significant outcomes you can expect when you partner with cleverbridge:

    -Rapid growth in global recurring revenue
    -Maximized customer lifetime value
    -Accelerated time-to-market
    -Profitable new distribution channels
    -Increased customer acquisition and retention
    -Decrease in overall cost

  • How technical do users need to be to use Cleverbridge's software?

    Whether you’re managing global commerce, billing and payments with multiple integrated point solutions or your own in-house infrastructure, our solutions simplify and scale your online sales.

  • What makes Cleverbridge a leader in this space?

    We move fast, integrate flawlessly and manage expensive, risky and time-consuming tasks for your business – like processing global payments, managing taxation requirements, complying with privacy regulations and setting up legal entities.

    -Rapid integration and time-to-market
    -Highly available infrastructure and rigorous security monitoring
    -Flexible solution and robust set of APIs
    -Exceptional ongoing support from a team of experts
    -Full suite of success services including affiliate management, email marketing and custom design
    -Sophisticated fraud screening technology and manual review

  • Who are Cleverbridge's biggest competitors (3-5 companies)?

    Paddle, 2Checkout, Digital River

  • How/why is Cleverbridge better than those competitors (or most others in their market)? What about Cleverbridge is unique, stronger, easier, etc.?

    We move fast, integrate flawlessly and manage expensive, risky and time-consuming tasks for your business – like processing global payments, managing taxation requirements, complying with privacy regulations and setting up legal entities.

    -Rapid integration and time-to-market
    -Highly available infrastructure and rigorous security monitoring
    -Flexible solution and robust set of APIs
    -Exceptional ongoing support from a team of experts
    -Full suite of success services including affiliate management, email marketing and custom design
    -Sophisticated fraud screening technology and manual review

  • What kind of features can customers expect Cleverbridge to release in the near future? And longer term?

    We continuously improve our platform by releasing new features, fixing bugs and delivering updated documentation. Check out what's new: https://clientsupport.cleverbridge.com/ecommerce/public/all/additional-resources/whats-new.htm?tocpath=Additional%20Resources%7C_____1

  • Which popular or common software does Cleverbridge integrate with?

    Your digital ecommerce business is a bustling ecosystem of digital platforms and activities. With a robust set of APIs, we synchronize data from your CRM, ERP, web analytics, marketing automation tool and more. And our technical expertise lets us accomplish full integration in a matter of weeks – not months.

    -Connect your data sources for more accurate reporting and analytics
    -Provide a positive and seamless customer experience on any device
    -Easily integrate with third-party solutions

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Cleverbridge. If it's not simple, use broad estimates or ranges for typical setups.

    High Value. Low TCO.
    Our fee covers everything you need to go market — all in one place.

    At first glance, some of our competitors’ pricing might seem more appealing. But peek below the surface and you’ll quickly see all of the things that their fees don’t cover. We go beyond billing to platform development, infrastructure performance, security and compliance, payment processing, fraud prevention and more.

    Our Pricing Philosophy
    We’re focused on value and visibility. Right now, you’re doing your homework, researching and comparing subscription billing solutions before making the best business decision. Contact us and have a conversation about your business requirements; we’ll deliver a full cost breakdown. What you’ll find is our value, along with capabilities and services that often aren’t included with competitive offerings.

    Contact Us
    For the most part, our fee structure is based on a percentage of transaction amounts. We also consider your sales volume, average order value and other factors.

  • Does Cleverbridge offer a trial or free download available?

    No.

  • Does Cleverbridge offer any kind of training/education for their product?

    Join forces with a team of global commerce experts committed to your success. Our Client Experience team works as an extension of your internal team, providing ongoing consultation, best practices and optimization efforts. The result is an optimized online experience for your customers, which leads to increased acquisition and retention.

    Our team works side-by-side with you to:

    -Manage your migration to our global commerce platform
    -Onboard and train your employees in using our technology
    -Conduct testing to identify optimization opportunities
    -Apply proven techniques that reduce barriers to signup and increase retention

  • Describe the implementation process and timeline for Cleverbridge software.

    Here you can find information about getting started with cleverbridge, including how to set up your account, the information needed to start your on-boarding process, and the basic steps for using the Commerce Assistant, our all-in-one ecommerce tool: https://clientsupport.cleverbridge.com/ecommerce/public/all/getting-started/getting-started.htm

  • What are the Cleverbridge support options? List all.

    Our Client Experience team works as an extension of your internal team, providing ongoing consultation, best practices and optimization efforts. The result is an optimized online experience for your customers, which leads to increased acquisition and retention.