“We have 10 physicians, soon to be 11, and then about 14 mid-level providers. So, with the older system, it had the live operators and with that service you would think, you know, great quality, but came with a really high price tag. Because these are staff members, people that they’re employing to answer the phones, which again, if you pay for something, you want a good product. Unfortunately, that was not the case.”
“After implementing Clarus, we’ve experienced a shift. We’ve received no patient complaints regarding calls. The system’s ability to improve patient experience has been game changing for our team. We have complete confidence in its functionality and set-up, with no concerns about errors. Plus, it’s half the cost of our previous solution.”