Claromentis FAQs

  • Who is Claromentis best for - their role(s) within what kind of companies.

    Our digital workplace software is used by organisations of all sizes and sectors, including educational institutions, global and local non-profits, healthcare providers, innovative tech companies, and startups. The financial services industry in particular choose our software because of our high security standards. Marketing, IT, and HR teams usually take ownership of their company's Claromentis digital workplace, using our software to create an engaging internal brand that connects their organisation.

  • How does Claromentis benefit them?

    Our digital workplace software provides staff with everything they need to do their work and stay connected, wherever they are based.
    • Our e-forms and workflows tools automate repetitive processes, saving people time from manual tasks, reducing human error, and boosting productivity.
    • Information management features such document libraries, intranet news and blogs, policy management, and knowledge base help organisations target important content to their teams so that everyone stays in-the-know.
    • Social tools including internal social media, "thank you" widgets, intranet badges, and discussion areas break down departmental silos and encourage collaboration amongst teams.
    • Our e-learning platform allows organisations to enhance their teams' knowledge by building training courses, quizzes, and personalised learning paths.

  • How technical do users need to be to use Claromentis's software?

    Claromentis software is incredibly intuitive to use, and users only need basic technical experience to reap the benefits. Users can personalise their own intranet layout, design, and content using our drag & drop features, with no coding needed.

  • What makes Claromentis a leader in this space?

    Claromentis are a tried and trusted digital workplace provider, delivering innovative solutions worldwide for over 20 years. We don't believe in complicated contracts or setups; everything in our digital workplace software is included in a single package, so that people can use whatever tools they want, when they want. We've won awards for our competitive pricing, our company culture, and our commitment to sustainability.

  • What kind of features can customers expect Claromentis to release in the near future? And longer term?

    We're always adding new features and making ongoing improvements to our core product. In 2020 alone, we've released a new Announcements tool to help organisations communicate to their staff in a crisis; a new Polls & Surveys app to gather and analyse company-wide feedback; and a Claromentis Marketplace where customers can request and buy bespoke intranet add-ons.

  • Which popular or common software does Claromentis integrate with?

    Claromentis software integrates with various external tools, helping centralise people's workflows so that they don't need to switch between apps.
    • We integrate with third-party document management tools such as Google Drive, Microsoft OneDrive, and Box.
    • Companies can connect their external identity provider, such as Microsoft Active Directory and Okta, to automatically sync their user profiles with Claromentis.
    • Our content management system allows staff to add "fast access buttons" that link to their favourite apps, such as Slack, Gmail, or Outlook.
    • Users can add social widgets to bring Twitter, Facebook, and LinkedIn feeds directly into their intranet.
    • Productivity tools such as Trello, Google Calendar, and Jira can be embedded directly into intranet pages.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Claromentis. If it's not simple, use broad estimates or ranges for typical setups.

    Our pricing packages are based on number of users - see our pricing options here: https://www.claromentis.com/product-pricing/

    We also offer a great value package for small businesses and startups, with a fixed price available for up to 25 users.

    We work with charities and non-profits all over the world, and are proud to offer generous discounts to these organisations.

    Each and every feature of our digital workplace software is included in the price, giving businesses an all-in-one solution that’s free from complicated setups or contracts.

  • Does Claromentis offer a trial or free download available?

    You can sign up for an interactive demo of our software here: https://www.claromentis.com/intranet-demo/

    If you'd prefer your own demo system to play with, which includes all features and a call with our in-house experts, you can book a personal demo here: https://www.claromentis.com/private-tour/

  • Does Claromentis offer any kind of training/education for their product?

    Our in-house Claromentis experts deliver all customer onboarding via one-to-one online training workshops and webinars. Customers also get access to our support portal which contains video tutorials, how-to guides, knowledge base articles, and interactive e-learning courses.

  • What are the Claromentis support options? List all.

    We have a 24/7 online support portal, where customers can submit tickets and talk to our in-house customer support and technical support teams. We also have an emergency support line for critical issues that occur outside of business hours.