"I first investigated a POS system to control the errors and theft with my receipts. I was apprehensive because of the price and the level of dependence I would have on this system. After contacting a couple different POS vendors I realized that service was a big part of any system. I did some checking and called some references. I found that Ciao’s local dealer, Forbes-Snyder, was the strongest in this area. So I took the plunge. I have been more than pleased. I really can’t believe I used to operate without the system. I now understand my business better because I know what I’m selling, when I’m selling it, and in what manner (take out, dine in, bar area). I have increased sales because of missed charges that are now being included on the bills. I’m certain it has helped curtail theft. Training new staff is easier, and the operation and efficiency of my staff has improved. I also can see problem areas that previously were guess-work, such as how long it is taking for an order to be filled. The usefulness of this system has made the payments seem obsolete."