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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Customer Service Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 7 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1689 reference ratings
4.8/5.0 (1689)

18Testimonials

  • “We receive a lot of calls during our peak season e.g. new product launch or promotion. Chatdesk Shift allows our customers to get access to our return portal right away …

    Cristi Silva Customer Experience Manager

  • “Chatdesk Shift gave us the ability to shift mobile callers to chat. This significantly reduces wait time for our customers and has been a great customer experience!”

    Susan Campbell Director of Customer Experience

  • “Chatdesk has been a great partner for us. They’ve proven to help increase our organic revenue MoM by driving conversion on pre-sales, and we are able to provide a best …

    Chandra Cooks Marketing Director
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7 Case Studies

  • Responding to social comments and increasing conversion Chatdesk

    Katherine Dobbs Customer Experience Lead

  • Reducing call volume and increasing customer satisfaction Chatdesk

    Hernan Giraldo VP of Customer Experience Ops

  • Handling increasing ticket volume and repetitive tickets Chatdesk

    Kevin Nester Director of Customer Experience
6 more case studies currently locked

1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 2,032,325+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.