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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Contact Center Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1666 reference ratings
4.8/5.0 (1666)

18Testimonials

  • “Chatdesk Shift helps us reduce our call volume and increase the usage of our mobile app by shifting calls over to the app. We were able to get up and …

    Krista Smith Concierge Center Manager

  • “We want to be able to engage with customers even when they're on the go. Chatdesk Shift has given us the ability keep the conversation going and engage with our …

    Bridgette Clare Customer Experience Team Manager

  • “Factor is growing very quickly, which has meant an increase in the number of questions and comments we receive on Facebook and Instagram outside of business hours. Many of the …

    Katherine Dobbs Customer Experience Lead
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6 Case Studies

  • Increase Your Social Media Conversion Rate with Chatdesk

    Chandra Cooks Marketing Director

  • Responding to social comments and increasing conversion Chatdesk

    Katherine Dobbs Customer Experience Lead

  • Reducing call volume and increasing customer satisfaction Chatdesk

    Hernan Giraldo VP of Customer Experience Ops
5 more case studies currently locked

1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 1,985,605+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.