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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Customer Service Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 7 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1760 reference ratings
4.8/5.0 (1760)

18Testimonials

  • "The Chatdesk shift solution has been instrumental in scaling our customer support systems and providing positive customer experiences! The shift solution helps drive our phone call volume to live chat, …

    Bobby Shomrony Director of Customer Experience

  • “Chatdesk Trends makes our reporting much faster and easier. The Chatdesk team was also very helpful in customizing the dashboard to meet the unique needs of our business.”

    Erin Garrity Director of Customer Service

  • “Chatdesk Shift helps us reduce our call volume and increase the usage of our mobile app by shifting calls over to the app. We were able to get up and …

    Krista Smith Concierge Center Manager
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7 Case Studies

  • Whistle Labs reduces after-hours response times by 94%+ with Chatdesk

    Kevin Nester Director of Customer Experience

  • MiniLuxe drives hundreds of app downloads in weeks with Chatdesk

    Krista Smith Concierge Center Manager

  • BARK reduces phone calls by 15%+ with Chatdesk

    Hernan Giraldo VP of Customer Experience Ops
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1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.