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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Customer Service Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 7 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1739 reference ratings
4.8/5.0 (1739)

18Testimonials

  • “Before Chatdesk Trends, I had challenges understanding real time drivers and customer impact. Chatdesk provides a lens in which to view customer driven issues along with customers emotional impact.”

    Enoch Owen Director of Customer Care

  • "Our Chatdesk Experts have been helpful in providing support to our Unbound customers during after hours and weekends. We've been really impressed at the quality of their work and how …

    Shazi Lyle Customer Experience Manager

  • "Chatdesk Teams helps us achieve high NPS scores while significantly reducing our customer support costs."

    Kevin Nester Director of Customer Experience
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7 Case Studies

  • Responding to social comments and increasing conversion Chatdesk

    Katherine Dobbs Customer Experience Lead

  • How a Leading Beauty Company Scaled Their Customer Support by Shifting Calls …

    Krista Smith Concierge Center Manager

  • THINX drives 15% more conversions with Chatdesk

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1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.