Read 18 Chatdesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their undefined

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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Customer Rating Review Scorebased on 1380 reference ratings
4.8/5.0 (1380)

18Testimonials

  • “We receive a lot of calls during our peak season e.g. new product launch or promotion. Chatdesk Shift allows our customers to get access to our return portal right away or connect via chat if that is more comfortable for them. We've been able to respond to our customers more quickly, and this helps us to increase customer happiness.”

    Cristi SilvaCustomer Experience Manager
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6 Case Studies

  • Responding to social comments and increasing conversion Chatdesk

    Katherine DobbsCustomer Experience Lead
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1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 1,839,108+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.