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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Contact Center Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1647 reference ratings
4.8/5.0 (1647)

18Testimonials

  • “Chatdesk Trends makes our reporting much faster and easier. The Chatdesk team was also very helpful in customizing the dashboard to meet the unique needs of our business.”

    Erin Garrity Director of Customer Service

  • “We want to be able to engage with customers even when they're on the go. Chatdesk Shift has given us the ability keep the conversation going and engage with our …

    Bridgette Clare Customer Experience Team Manager

  • “We receive a lot of calls during our peak season e.g. new product launch or promotion. Chatdesk Shift allows our customers to get access to our return portal right away …

    Cristi Silva Customer Experience Manager
17 more testimonials currently locked

6 Case Studies

  • How Chatdesk Matched Fable's Unique Brand Voice From Day One

    Sophie Bakalar Co-Founder

  • Responding to social comments and increasing conversion Chatdesk

    Katherine Dobbs Customer Experience Lead

  • How a Leading Beauty Company Scaled Their Customer Support by Shifting Calls …

    Krista Smith Concierge Center Manager
5 more case studies currently locked

1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 1,946,161+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.