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Chatdesk

Read 18 Chatdesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their Contact Center Software

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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  • 18 Testimonials View
  • 6 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1613 reference ratings
4.8/5.0 (1613)

18Testimonials

  • “Chatdesk has been a great partner for us. They’ve proven to help increase our organic revenue MoM by driving conversion on pre-sales, and we are able to provide a best …

    Chandra Cooks Marketing Director

  • “Our highest Customer Satisfaction scores come from Text and Facebook Messenger. Chatdesk Shift gives us the opportunity to provide a seamless shift from phone to the those channels. Through Chatdesk …

    Hernan Giraldo VP of Customer Experience Ops

  • “Chatdesk Shift helps us reduce our call volume and increase the usage of our mobile app by shifting calls over to the app. We were able to get up and …

    Krista Smith Concierge Center Manager
17 more testimonials currently locked

6 Case Studies

  • How a Leading Beauty Company Scaled Their Customer Support by Shifting Calls …

    Krista Smith Concierge Center Manager

  • How Chatdesk Matched Fable's Unique Brand Voice From Day One

    Sophie Bakalar Co-Founder

  • Responding to social comments and increasing conversion Chatdesk

    Katherine Dobbs Customer Experience Lead
5 more case studies currently locked

1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.