Read 18 Chatdesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 1 customer videos to see why companies chose Chatdesk as their undefined

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently. Chatdesk offers three software solutions - Teams, Trends, and Shift. These products help companies drive sales and improve customer service. Their mission is to empower businesses to enhance customer experience. Their solutions help businesses reduce costs and serve their customers better. They stand out by harnessing innovative technologies, such as Machine Learning, in the customer service space.

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Customer Rating Review Scorebased on 1341 reference ratings
4.8/5.0 (1341)

18Testimonials

  • "It can be hard to scale our chat, email and phone teams as fast as we would like. Chatdesk combined with Zendesk allowed us to improve our customer experience while we were experiencing record high call volumes. At times when our wait time for customer service exceeded one hour, Chatdesk was able to handle hundreds of calls via SMS. This allowed customers that opted into SMS to get someone on the phone in minutes versus waiting over an hour."

    Sean ConroyDirector of IT
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6 Case Studies

  • Reducing call volume and increasing customer satisfaction Chatdesk

    Hernan GiraldoVP of Customer Experience Ops
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1 Customer Videos

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Additional Chatdesk Information & Resources

Read Chatdesk Reviews, Testimonials & Customer References from 18 real Chatdesk customers.

Browse Chatdesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Chatdesk.

Watch Chatdesk Customer Videos to learn why 1 businesses chose Chatdesk.

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