"As a Tier 2 MSP on the East Coast of Australia, we find our customers are constantly looking for demonstrations of value and improvement. Base reporting in Connectwise and LabTech limited our ability to present to our clients what we call focus areas. CFAR was by far the best choice for integrating the two systems. It let us include in our reports both our focus areas and company branding. The resulting reports were quick to create and exceeded our requirements. When we sent the first Monthly CFAR report to our clients, 15% of them took the time to respond - telling us that the new format is excellent! CFAR has transformed Client Monthly reporting from a report that only covered the basics to one that is a demonstration of value, dynamically presented in a very clear, easy-to-read format. Perhaps the biggest change CFAR has made is in our attitude toward reporting. We now believe that whatever the reporting challenge, we can do it! Without coding experts!!!"