Catchpoint Review

Customer Reference Rating 4.7
Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250 + Large Businesses
  • 95 Testimonials
  • 72 Case Studies
  • 19 Customer Videos

Overview

Catchpoint’s mission is to assist businesses to improve the digital experience of their employees and customers. Their digital experience monitoring solution identifies availability and performance issues faced by users anywhere in the globe. It aids internet operators and builders to detect and resolve concerns quickly and confidently.

Catchpoint facilitates customer-centric IT that’s designed to provide exceptional digital experiences to boost business success. The platform is built for the cloud-centric world and offers you a comprehensive view of your consumers’ experience. It boasts an analytics engine and stateless, unique architecture that steers clear of the restrictions of current architectures and ensures full data integrity. The vendor has developed visualization and intelligence to minimize average time to detect – to aid IT staff to pinpoint and resolve concerns swiftly.

Benefits

What is Catchpoint Platform?

80% of availability and performance problems happen outside your firewall. Catchpoint offers a digital experience monitoring system that provides you the required insights across your whole service delivery chain to identify, detect, and troubleshoot these concerns rapidly.

This platform offers over 800 monitoring nodes spanning wireless, last mile, cloud, broadband, and backbone.

The vendor’s global network transcends firewall to monitor federated, modern applications

Over 20 monitor types including web, trace route, SSL, DNS, and API.

Learn how every element of your service delivery chain affects users and get specific alerts about issues and problems.

Catchpoint offers two complementary methods for monitoring performance and availability.

Confirm the signals you get when you merge real user and synthetic monitoring.

Synthetic Monitoring

Proactively test from locations around the globe to detect problems before they impact your users.

Real User Monitoring

Learn about the effect your performance is having on vital business metrics and real users.

Performance Analysis

Use Catchpoint’s purpose-designed analytics and data engine that is constructed for performance.

Alerting and Troubleshooting

Get smart insights, triggers, and alerts on workflows and intuitive dashboards.

Integrations and APIs

Integrate with your existing DevOps solutions including ServiceNow, Splunk, Slack, and others.

Catchpoint Advantages

Catchpoint clients reveal the following benefits of the software:

99% detection rate before consumer experience is affected

‍90% decrease in false alerts

6x quicker triage and response time

Product Features

  • Synthetic monitoring
  • Real user monitoring
  • Network insights
  • Endpoint monitoring
  • Managed monitoring
  • API monitoring
  • CDN monitoring
  • DNS monitoring
  • End user experience monitoring
  • SaaS experience monitoring
  • SLA management

Pricing

According to a review website, Catchpoint pricing is based on usage and starts at $25,000/year. Contact the vendor directly for more details.

Customer Support

  • Phone Support
  • Live Support
  • Support Tickets