Three features played a key role in the decision for the Catalogic solution: integrated Exchange recovery, snapshot-based recovery of virtual machines and bare metal recovery. Jens Hannemann, a backup and recovery specialist in Holger Czelk’s team, is especially impressed with this last feature. “With bare metal recovery, our backup medium effectively contains a tiny version of all the components we need for recovery, including the operating system, applications, user data and links to the database. That means that we can recover a failed server in 15 minutes.” This process used to take ten hours on average. The time saved on email recovery is equally impressive. “We simply start Catalogic, map the required backup, start Exchange recovery and choose the components we want to recover — and that’s it. The whole process is often completed in just 15 minutes, compared with 14 hours with the old solution,” the backup specialist explains. He and his colleagues use the time saved for technological innovations, substantially improving the support they provide for the university’s research and teaching activities.