“We knew exactly how to approach their clients based on the information that they had [in Casebook]. Managing 40 to 45 individuals can be quite cumbersome. My staff need to make sure that they can review and access that data to have these effective conversations with their clients throughout the process. If I think of just the effectiveness of how they helped address housing stability within our community, there are many, many success stories. To sum up Casebook - it stores all our information in one accessible platform. Individuals can access what they need easily, whether it's looking into a specific case or pulling specific reports.”