“With CareSmartz360, we were able to combine Franchise Operations and Franchise Management into a single system. Having our data in a single system has made our franchise organization more unified, agile and efficient. We’ve closed the reporting gaps that existed when we were using multiple IT systems to run our business. Now that our data resides in a single system we are able to establish better metrics, monitor and evaluate key performance indicators (KPI).”
“It is easy to use, allowing multiple users to be logged on simultaneously across different platforms. It is a step in the right direction, however, the lag time can surely be addressed. The portability and ease of access across different platforms is a plus for us.”