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Capsule

Read 39 Capsule reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 9 customer videos to see why companies chose Capsule as their Customer Relationship Management (CRM)

Capsule was launched in 2009 following the founders'​ frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

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  • 39 Testimonials View
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Customer Rating Review Score based on 1973 reference ratings
4.8/5.0 (1973)
  • Winter 2026 Rising Star CRM Software
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39Testimonials

  • “I'm more organized and get work done more quickly as I can hit the ground running as soon as a new day begins.”

    Emma Rundle Owner

  • "We run all task management through Capsule. We use it to keep on top of each stage of our processes, and to manage projects."

    Juli Wenger Owner

  • "I'd send a proposal and think, great, job done. But it's not, you have to follow it up. I needed a nudge to remind me to do that a few …

    Sue Keogh Founder and Director
38 more testimonials currently locked

30 Case Studies

  • How Attractly found the right fit with Transpond

    Adam Clarke Founder

  • Capsule helps Melting Pot Creations become more efficient and reduce admin time …

    Emma Rundle Owner

  • Scaling personalized financial advice with all the right processes

    Frank Page Permanent Wealth Partners
29 more case studies currently locked

9 Customer Videos

8 more videos currently locked

Additional Capsule Information & Resources

Read Capsule Reviews, Testimonials & Customer References from 39 real Capsule customers.

Browse Capsule Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Capsule.

Watch Capsule Customer Videos to learn why 9 businesses chose Capsule.

FeaturedCustomers has 1,930,977+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.