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Capsule

Read 32 Capsule reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch 5 customer videos to see why companies chose Capsule as their Customer Relationship Management (CRM)

Capsule was launched in 2009 following the founders'​ frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

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  • 32 Testimonials View
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Customer Rating Review Score based on 1815 reference ratings
4.8/5.0 (1815)
  • Winter 2025 Rising Star CRM Software
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32Testimonials

  • “I receive tips, client communications, and supply details from lots of different places. Before Capsule, I had no way to centralize this information in one place, in a secure system.”

    Jan-Paul Kreukniet Owner

  • “As usual, Capsule go over and beyond to help with any query!”

    Sian Carter Director of Operations

  • “It’s helped streamline the whole process – the automations, integrations, especially Magical – all of it!”

    Jaanika Okk Managing Director
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23 Case Studies

  • Capsule powered growth: How 360 Wealth Management tripled their business with Capsule

    Sean Kerna Founder

  • How Capsule CRM helps Grofar streamline their operations by making the most …

    Abbie Pullman Chief Operating Officer

  • Capsule helps Sookio build client relationships

    Sue Keogh Founder and Director
22 more case studies currently locked

5 Customer Videos

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Additional Capsule Information & Resources

Read Capsule Reviews, Testimonials & Customer References from 32 real Capsule customers.

Browse Capsule Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Capsule.

Watch Capsule Customer Videos to learn why 5 businesses chose Capsule.

FeaturedCustomers has 1,897,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.