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Capsule was launched in 2009 following the founders' frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.
“The research team is superb at holding information in their heads. In the early days we used to make mental notes about who called and when was best to call …
"Easy to use and navigate; enough information but not overloaded with more than I need. I love the tasks feature and being able to generate lists from the tags associated …
“We want to adopt AI tools into our business heavily and Capsule’s automation will play a key role in this. We are looking at ways for AI to make processes …
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