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Read 32 Capsule reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch 5 customer videos to see why companies chose Capsule as their Customer Relationship Management (CRM)

Capsule was launched in 2009 following the founders'​ frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

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Customer Rating Review Scorebased on 1661 reference ratings
4.8/5.0 (1661)
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    Winter 2025Rising StarCRM Software
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32Testimonials

  • "The team thinks it’s great they can see the calendar events for a client from all of us. Capsule is now the ‘hub’ for all things client based as it gives us the most complete picture."

    Pete FullardChief Executive Officer
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23 Case Studies

  • How Box Factura, an electronic invoice management provider, used Capsule CRM to exceed their growth goals by over 48%

    Rafael SotoChief Executive Officer
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5 Customer Videos

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Additional Capsule Information & Resources

Read Capsule Reviews, Testimonials & Customer References from 32 real Capsule customers.

Browse Capsule Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Capsule.

Watch Capsule Customer Videos to learn why 5 businesses chose Capsule.

FeaturedCustomers has 1,854,081+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.