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Capsule was launched in 2009 following the founders' frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.
“The way I was working was inefficient and confusing for the small team we had at O'Leary Publishing when we launched in 2019. It didn't take long to realize we …
“We want to adopt AI tools into our business heavily and Capsule’s automation will play a key role in this. We are looking at ways for AI to make processes …
"I'd send a proposal and think, great, job done. But it's not, you have to follow it up. I needed a nudge to remind me to do that a few …
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