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Capsule

Read 39 Capsule reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 9 customer videos to see why companies chose Capsule as their Customer Relationship Management (CRM)

Capsule was launched in 2009 following the founders'​ frustration with existing CRM services that were either overly simplistic or far too complex for most businesses. They believe the value of a modern CRM lies in the ability to help businesses stay organized, know more about their customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. They built Capsule to deliver on these values and today Capsule is used by thousands of businesses of all sizes all over the world.

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  • 39 Testimonials View
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Customer Rating Review Score based on 1877 reference ratings
4.8/5.0 (1877)
  • Winter 2026 Rising Star CRM Software
    Press Release Report

39Testimonials

  • "We run all task management through Capsule. We use it to keep on top of each stage of our processes, and to manage projects."

    Juli Wenger Owner

  • “Capsule helped us automate and free up time for more important tasks.”

    Dave Baines co-founder and Director

  • “I have several freelancers who contract for me, particularly when something isn’t my area of expertise. My goal is always to keep my clients happy.”

    Adam Clarke Founder
38 more testimonials currently locked

30 Case Studies

  • How Capsule delivers better business outcomes

    Jan-Paul Kreukniet Owner

  • How Capsule CRM helps Grofar streamline their operations by making the most …

    Abbie Pullman Chief Operating Officer

  • How Bay Tree VA streamlined communications with Capsule CRM

    Jane Cattermole Founder and Director
29 more case studies currently locked

9 Customer Videos

8 more videos currently locked

Additional Capsule Information & Resources

Read Capsule Reviews, Testimonials & Customer References from 39 real Capsule customers.

Browse Capsule Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Capsule.

Watch Capsule Customer Videos to learn why 9 businesses chose Capsule.

FeaturedCustomers has 1,909,761+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.