"Not only are we making the experience better for our users, but we have better relationships with our customers. We're able to increase customer service, and we're able to increase our vendor service. So everyone is happier."
"If we ever told the team we were taking Canals away, I think we'd have mutiny on our hands. Our team loves it. The longer they're in it, the more they love it. It has very quickly become a need-to-have tool in their tool belt—and not a lot of technology has that kind of impact."









