Campaigner FAQs

  • Who is Campaigner best for - their role(s) within what kind of companies.

    Campaigner is ideal for intermediate to advanced digital marketers and e-commerce managers who have outgrown basic "entry-level" email tools.

    Roles: Marketing Managers, CRM Specialists, E-commerce Directors, and Growth Marketers.

    Company Types: We thrive in the Small-to-Medium Business (SMB) and Mid-Market segments. Our features are particularly powerful for high-volume senders in retail, finance, non-profits, healthcare, and digital agencies who require more than just a newsletter tool.

  • How does Campaigner benefit them?

    The primary benefit of Campaigner is its ability to turn data into revenue.

    Revenue Growth: Advanced automation workflows (like abandoned cart and post-purchase sequences) drive conversions without manual effort.

    Precision Targeting: Our advanced segmentation allows users to group customers by purchase history, engagement, and geographic data.

    Multi-Channel Engagement: By combining Email and SMS in a single journey, brands can reach customers on their preferred devices, significantly increasing open rates.

  • How technical do users need to be to use Campaigner's software?

    Campaigner is designed to be accessible but powerful.

    Non-Technical Users: Our intuitive Drag-and-Drop editor and library of 900+ responsive templates mean that anyone can create professional, mobile-optimized emails without knowing a line of code.

    Technical Users: For those who want more control, we offer a Full HTML Editor and a robust API for custom integrations, making it a flexible choice for developers as well.

  • What makes Campaigner a leader in this space?

    Campaigner is a leader because of our uncompromising focus on deliverability and depth of features. We don't just send emails; we ensure they reach the inbox. Our "Reputation Defender" tool proactively protects your sender reputation by identifying "risky" email addresses before you send them. We are consistently recognized for our 24/7 customer support and the enterprise-grade power we offer at an SMB price point.

  • How/why is Campaigner better than those competitors (or most others in their market)? What about Campaigner is unique, stronger, easier, etc.?

    Advanced Automation: Our workflow builder is more granular than many competitors, allowing for complex branching logic based on real-time behavior.

    SMS Integration: Unlike many tools that treat SMS as an afterthought, Campaigner allows SMS to be seamlessly baked into automated email workflows.

    Reputation Management: Our built-in tools for maintaining list health are superior to many standard platforms, which is critical for high-volume senders.

    Scalability: We handle lists from 5,000 to over 100,000+ without the performance lag often seen in entry-level tools.

  • Which popular or common software does Campaigner integrate with?

    Campaigner integrates with the tools you already use:

    E-commerce: WooCommerce, and BigCommerce.

    CRM/Sales: Salesforce, Microsoft Dynamics, HubSpot.

    Connectivity: Zapier (connecting us to thousands of other apps), Google Sheets, and various form builders like Jotform and Typeform.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Campaigner. If it's not simple, use broad estimates or ranges for typical setups.

    Our pricing is tiered based on the number of contacts and the features required.

    Essential: Starts at $14/month
    Great for those wanting the basics of great email marketing
    * Drag and drop editor
    * Email templates
    * Detailed campaign reporting

    Advanced: Starts at $35/month
    Great for experienced users with advanced needs
    * Automation workflows - simple and multi-path
    * Advanced segmentation
    * Advanced personalization options

    Enterprise: Custom quotes are available for high-volume senders with millions of contacts.
    Great for those sending at scale
    * Full suite of features
    * Dedicated Account Management
    * Deliverability Consulting

    SMS Add-ons include: SMS, Reputation Defender, AI Insight Builder.

  • Does Campaigner offer a trial or free download available?

    We offer a 30-day free trial for all premium plans so you can test the full power of our automation.

  • Does Campaigner offer any kind of training/education for their product?

    We provide an extensive Resource Center, video tutorials, and a Knowledge Base. For enterprise clients, we offer one-on-one onboarding and strategic consulting.

  • Describe the implementation process and timeline for Campaigner software.

    Getting started is fast.

    Simple Setup: A basic account can be live in minutes after signing up and importing a CSV list.

    Full Implementation: For companies integrating with a CRM or setting up complex workflows, the process typically takes 1 to 2 weeks. This includes domain authentication (DKIM/SPF) to ensure high deliverability.

  • What are the Campaigner support options? List all.

    We pride ourselves on being there when you need us.

    * Phone Support (Toll-free in the US/Canada and UK).
    * Live Chat directly through the platform.
    * Email Support (support@campaigner.com).
    * Dedicated Account Managers for enterprise-tier customers.

  • Do Campaigner’s solutions include AI?

    Unlock Greater Email ROI with Campaigner's new AI Insight Builder.

    With a simple plain language query, you can discover new insights about the contacts in your Campaigner account, unlocking greater ROI with every new insight.

    Some of the available data fields:
    * Age
    * Number of children
    * Home Ownership
    * Income Range
    * Education
    * We offer up to 24 additional data points in total when you subscribe to our advanced add-on.