Callexa helps you to measure this valuable information, makes customer needs predictable and gives you means to react accordingly. This will improve the relationship to your customers and increase the quality and number of recommendations.
"We already knew the Net Promoter Score from previous customer surveys. To ensure and evaluate the quality of infra-structure, we were planning to carry out a customer satisfaction survey, which is simple and which would also be done quickly. The detailed feedback from customers regarding our software infra-structure could be passed on to our development department in the form of suggestions for improvement also as problem cases to the support department for further treatment."
Read Callexa Reviews, Testimonials & Customer References from 6 real Callexa customers.
Browse Callexa Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Callexa.