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Calldesk

Read 5 Calldesk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Calldesk as their AI Voice Agents

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.

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Customer Rating Review Score based on 87 reference ratings
4.8/5.0 (87)

5Testimonials

  • "For any company that wants to launch a voice agent project, it is fundamental to include all stakeholders upstream of the project: end users, suppliers, employees. It is important to …

    Silvia Fabarro Territories and Europe Department Manager

  • “Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our …

    Pierre Grauby Customer Experience Director

  • “We found ourselves in a situation of total overflow: our teams were no longer able to answer the phone, nor to process the files, so the quality of service was …

    Wilfried Briand Digital Transformation Manager
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4 Case Studies

  • How Enedis reaches 75% of self-service over the phone on "delivery point" …

    Mathieu Aveline Digital Projects Manager

  • How OUI.sncf has extended customer autonomy by deploying 3 voice agents

  • NP Assurances eliminates 90% of a repetitive call flow with its AI …

    Wilfried Briand Digital Transformation Manager
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Additional Calldesk Information & Resources

Read Calldesk Reviews, Testimonials & Customer References from 5 real Calldesk customers.

Browse Calldesk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Calldesk.

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