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Calldesk

Read 5 Calldesk reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose Calldesk as their Contact Center Software

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.

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Customer Rating Review Score based on 243 reference ratings
4.8/5.0 (243)

5Testimonials

  • “Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our …

    Pierre Grauby Customer Experience Director

  • "For any company that wants to launch a voice agent project, it is fundamental to include all stakeholders upstream of the project: end users, suppliers, employees. It is important to …

    Silvia Fabarro Territories and Europe Department Manager

  • "By deploying Calldesk across all our contact centers in Europe, we’ve unified the customer experience across countries and brands, achieved significant economies of scale, and equipped our employees with cutting-edge …

    Bruno Caradec Retail Operations Director
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6 Case Studies

  • Dalkia automates 500,000 calls a year with Calldesk

  • Enedis achieves 75% self-service over the phone with Calldesk

    Mathieu Aveline Digital Projects Manager

  • OUI.sncf deploys 3 voice agents in under 2 months with Calldesk

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Additional Calldesk Information & Resources

Read Calldesk Reviews, Testimonials & Customer References from 5 real Calldesk customers.

Browse Calldesk Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Calldesk.

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