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Calldesk

Read 5 Calldesk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Calldesk as their AI Voice Agents

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.

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Customer Rating Review Score based on 113 reference ratings
4.8/5.0 (113)

5Testimonials

  • “Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our …

    Pierre Grauby Customer Experience Director

  • "By deploying Calldesk across all our contact centers in Europe, we’ve unified the customer experience across countries and brands, achieved significant economies of scale, and equipped our employees with cutting-edge …

    Bruno Caradec Retail Operations Director

  • "By integrating Calldesk callbots into our two phone lines for individuals and professionals, we’ve increased the number of resolved requests while enabling our human agents to focus on higher-value tasks."

    La Poste
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4 Case Studies

  • How Enedis reaches 75% of self-service over the phone on "delivery point" …

    Mathieu Aveline Digital Projects Manager

  • How OUI.sncf has extended customer autonomy by deploying 3 voice agents

  • NP Assurances eliminates 90% of a repetitive call flow with its AI …

    Wilfried Briand Digital Transformation Manager
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Additional Calldesk Information & Resources

Read Calldesk Reviews, Testimonials & Customer References from 5 real Calldesk customers.

Browse Calldesk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Calldesk.

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