Calldesk

Read 5 Calldesk reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Calldesk as their

calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.

Show more
  • 5 Testimonials View
  • 4 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 53 reference ratings
4.8/5.0 (53)

5Testimonials

  • “Thanks to the integration of Calldesk callbots on our two phone lines for individuals and professionals, we have been able to increase the proportion of resolved requests, while allowing our …

    Pierre Grauby Customer Experience Director

  • "By deploying Calldesk across all our contact centers in Europe, we’ve unified the customer experience across countries and brands, achieved significant economies of scale, and equipped our employees with cutting-edge …

    Bruno Caradec Retail Operations Director

  • "For any company that wants to launch a voice agent project, it is fundamental to include all stakeholders upstream of the project: end users, suppliers, employees. It is important to …

    Silvia Fabarro Territories and Europe Department Manager
4 more testimonials currently locked

4 Case Studies

  • How OUI.sncf has extended customer autonomy by deploying 3 voice agents

  • NP Assurances eliminates 90% of a repetitive call flow with its AI …

    Wilfried Briand Digital Transformation Manager

  • How Dalkia absorbs call spikes with its voice agents

    Claude Desmoucelles Managing Director
3 more case studies currently locked

Additional Calldesk Information & Resources

Read Calldesk Reviews, Testimonials & Customer References from 5 real Calldesk customers.

Browse Calldesk Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Calldesk.

FeaturedCustomers has 1,899,691+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.